Salary – £26,000 plus service charge Holiday – 28 days holiday, enhanced after 5 years of service. But there’s more Free meals on duty. Uniform offered and dry cleaned. Complimentary on-site parking is available whilst on duty. Free limited shuttle service between the hotel and Heathrow Terminal 5 and Egham Station. Discounted employee friends & family rates at Arora Hotels. Food and beverage discounts. Christmas gifts and employee parties Introduce a friend scheme Cycle 2 work scheme. UK attraction discounts @ Merlin Entertainments. Taste card. Life assurance scheme. Wage stream. Employee assistance programme. Arora star employee recognition. Long service recognition award. About Us Fairmont Windsor Park is a beautiful, heartfelt retreat surrounded by 40 acres of English countryside that blends iconic heritage with modern elegance. Our five-star hotel includes 251 luxurious bedrooms and suites accompanied by 7 restaurants and bars offering an unrivalled dining experience. The spa and wellness facilities are inspired by nature and the hotel has state of the art conference facilities. A Bit About What You Will Do Switchboard operators in our team are passionate about creating the start of an unforgettable experience when guests get in touch. Operating switchboards and answering and forwarding incoming telephone calls. Transferring calls to the appropriate person or department. Taking down and passing on messages where necessary. More About You A passion for delivering exceptional levels of customer service. Calm, efficient and organized. Excellent communication skills and high standard of English. Listens and responds proactively to our guests' needs. 5-star hotel experience in a similar role a real advantage. Grow with us We are growing rapidly and with growth comes advancement opportunities. Being part of the Arora group there are exciting opportunities for career progression and development across our properties and brands. Skills Fluent in English