Salary: £27,500 - 27,500 per year Requirements: We are looking for strong communication skills and a customer-first attitude. We need someone with IT confidence and the ability to learn new systems quickly. Previous experience in customer service is preferred. Technical support experience is a real advantage. We require English language proficiency. We require eligibility to work in the United Kingdom. We are looking for someone available to work in person in Ballycastle, Northern Ireland. Full-time availability for a 40-hour work week is required. Responsibilities: We will have you serve as the first friendly point of contact for customers via phone, email, and our ticketing system. We will expect you to troubleshoot and resolve issues to improve the customer experience. We will have you build lasting relationships with installers and end-users. We will expect you to develop strong knowledge of our product range. We will have you work closely with our collaborative and forward-thinking team. We will expect you to contribute ideas and support a positive, innovative workplace. We will have you provide technical support that helps customers and installers get the best from our technology. Technologies: Support More: We are Myenergi Ireland, a young, progressive, and rapidly growing company in the renewable energy sector, committed to driving a cleaner, smarter, and more sustainable future. We manufacture market-leading products including the Zappi car charger and related domestic solar solutions. We are hiring a Technical Support Assistant to join our team in Ballycastle, Northern Ireland, in a full-time, in-person role. We offer a competitive starting salary of £27,500, 5 weeks of paid holiday plus 8 statutory days, free health care, a contributory pension, casual dress, full training, free parking, on-site parking, and private medical insurance. We are a supportive and innovative workplace where your ideas matter and where you can grow your career in one of the fastest-moving sectors. last updated 20 week of 2026