We’re hiring an Office Manager to join our team in Ayr. This full‑time, office‑based role manages the efficient functioning of the office and provides clerical support throughout the business.
The Office Manager reports to the Regional Director and works closely with colleagues across the business, requiring a solid understanding of company policies, procedures and structure. The role demands a confident, enthusiastic problem‑solver who can work both independently and as part of a team, providing flexible clerical support in a fast‑paced environment.
* Salary: £30,000 per year
* Company pension, life insurance and sick pay
* Monday to Friday schedule, weekends are yours
* Cycle‑to‑work scheme
What you’ll be doing
* Managing day‑to‑day office administration, including correspondence, post handling, filing, scanning, stationery and supplies, visitor support, and maintaining a tidy, secure workplace.
* Coordinating meetings and events by organising schedules, booking rooms, preparing materials, taking minutes, and arranging travel and accommodation.
* Providing cross‑departmental administrative support, including data entry, basic reporting, presentation preparation, procedure documentation, internal audit support, system testing, project assistance, and recruitment activity.
* Processing invoices and purchase orders and liaising with Procurement, IT, H&S and IT Security to ensure cost efficiency, equipment coordination and compliance with organisational standards.
* Overseeing facilities and maintenance activities, including vendor liaison, safety checks (e.g., fire alarms, electrical testing), resolving maintenance issues, and working with the landlord and service providers.
* Maintaining internal communication and operational systems by updating intranet notifications and supporting implementation and upkeep of office procedures and administrative systems.
What you’ll bring to the role
* Previous customer service or administration experience with a minimum of 1 year in a similar role.
* Strong problem‑solving skills and resilience to deal with challenge and ambiguity.
* Excellent interpersonal and communication skills, both written and verbal.
* Competency in all Microsoft Office packages, including Excel and Office 365.
* Strong team player with the ability to work collaboratively across functions and departments.
* Reliability and discretion when dealing with confidential matters.
* Adaptability and flexibility in prioritising tasks and working under pressure.
* Ability to use own initiative.
* Self‑motivated with excellent time‑management skills.
* Attention to detail and accuracy in work.
If you’re looking for a dynamic, forward‑thinking and values‑driven workplace, Castle Water is the place for you. We’re committed to making the process as smooth and accessible as possible. If you need any additional support or reasonable adjustments, please let us know.
Phone: 01250 718700 | Email: careers@castlewater.co.uk
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