We are looking for an outstanding and experienced Receptionist with a passion for making a difference to others. You’ll be working full time 40 hours a week at Cygnet Paddocks, helping maintain a safe and healthy environment for the people in our care. Cygnet Paddocks will offers extensive Neuropsychiatric treatment, care and rehabilitation pathway which is unique in its ability to provide a dedicated pathway to meet the complex needs of service users within their care. Supporting the level 1 Neuropsychiatric Rehabilitation Pathway for the North West, with a focus exclusively on Adult Males. Paddocks has individually designed wards to facilitate a clear and distinctive care and treatment pathway for those affected by an Acquired Brain Injury (ABI); where behaviours that challenge are the overarching impairment to recovery and rehabilitation. Your day-to-day… Provide a professional, welcoming reception experience Greet visitors & notify the appropriate member of staff of their arrival Ensure visitors sign in & out, and that patients leaving & returning are recorded appropriately Answer & transfer all incoming calls & take messages where appropriate Sort & distribute post Assist with general office duties as required Keep the reception area clean & tidy Promote the safety & security of all site users & ensure all staff comply with security protocols Why Cygnet? We’ll offer you… An opening to undertake further learning with our excellent apprenticeship scheme Expert supervision & support Free Health Cash plan 24 hours free GP support line Free life assurance cover Free eye tests Car lease discounts Discounted gym membership Free mortgage broker and Insurance cover Pension scheme Employee NHS – discount savings & “Cycle to Work” scheme Smart Health Toolkit- Providing you with Fitness Programmes, Nutrition consultation and Health checks You are… An experienced receptionist/administrator used to working with customers/clients Experienced in mental health/care setting Organised, naturally helpful & a good multi-tasker Computer literate – including Windows/Word/Excel/Outlook or equivalent Knowledgeable of telephone systems Polite, friendly & approachable with excellent communication skills GCSE Maths & English qualified, with a good level of numeracy & literacy Diligent & accurate, with an eye for detail & an understanding of confidentiality Successful candidates will be required to undergo an enhanced DBS check. Cygnet has been providing a national network of high-quality specialist mental health services for more than 30 years. We have built a reputation for delivering pioneering services and outstanding outcomes. Our expert care enables thousands of individuals to consistently make a positive difference to their lives.