Customer Service Coordinator Warrington Competitive salary, please ask for more details Healthcare, Medical Insurance, Pension, Holiday Days - Monday to Friday 37.5hrs A fantastic manufacturer is looking to bolster their customer service team across their growing business. A market leader in their field, this opportunity offers long term security & technical development at a progressive business that values its staff. This is an excellent opportunity for an individual with a customer service background within manufacturing to join a growing team. Role Description To provide excellent pro-active service to our customers and achieve defined Key Performance targets. To build good working relationships with export customers and distributors. Work closely with sales team, product managers and marketing. To operate the administrative and order processing functions of the Company. To own these processes and develop a system for continuous improvement of these functions. To provide reliable administrative support for the sales teams & Managers. For example, literature fulfilment, copies of quote acceptances, PFI and at times customer quotations. To ensure consistent and timely reporting of Customer Service Key Performance targets. To own, manage to keep up to date and ensure all appropriate databases are accurate, e.g., customer records including delivery address, VAT codes, territory allocation etc. To assist the sales team as ...