Job Summary
Job title: Hotel Receptionist
Salary: 13 GBP p/hr
Location: Tarporley, Cheshire
Accommodation provided: N/A
Type of contract: Permanent – 40 hours per week
Main duties and responsibilities:
Provide a warm and professional welcome to all guests
Manage check-in and check-out procedures efficiently
Handle reservations, calls and email enquiries
Process payments and maintain accurate guest records
Resolve guest queries and ensure high levels of satisfaction
Liaise with housekeeping and other departments to ensure smooth daily operations
Essential criteria:
Previous experience in a hotel reception or customer-facing role
Excellent communication and interpersonal skills
Confident using booking systems and basic IT software
Professional appearance and a positive, can-do attitude
Strong organisational skills with the ability to multitask
Ability to work flexible shifts, including evenings and weekends
Must hold a full UK driving licence and have access to own transport