Regional Manager, Europe Business Sector: Life Science and Manufacturing Location: Stockley Park (relocating to Euston – May 2027) Purpose of the Role: CBRE are currently recruiting for a passionate and service-driven workplace professional to be accountable, through an in-country organisation structure, to deliver best in class services to a high-profile client portfolio. The role includes management of a dedicated regional portfolio, across EMEA, ensuring the provision of hard and soft facilities management, refurbishment / refresh projects and monitoring service providers and contractor’s performance. Responsibilities: * The effective delivery of facilities management services for the client portfolio ensuring contract compliance and monitoring and implementing changes in legislation, working closely with in-country teams. * You will need to demonstrate experience of leadership, management, and development of the regional portfolio, ensuring financial, QSHE and operational commitments are met and exceeded. * A key appointment within the account structure, this position requires the successful post-holder to be an experienced leader with multi-site experience and strong stakeholder management skills. * International travel will be required at a frequency demanded by the business operations. * This role presents an exciting opportunity for career growth, offering a strong platform to develop your expertise and advance within the organisation. * Provide strong leadership to Workplace Managers and site teams, ensuring contractual commitments are consistently met and exceeded in line with agreed client SLAs and KPIs. * Manage, support and develop Workplace Managers and site-based teams, ensuring all colleagues are fully competent, understand their roles and the scope of the contract, and participate in regular objective setting and performance reviews. * Create a positive learning environment with appropriate training and development plans, ensuring employees have the skills required to perform effectively and achieve their future potential. * Ensure optimum staffing structures are in place, balancing efficient cost management with the delivery of service excellence. * Collaborate with CBRE teams to drive effective team working, support colleagues, and contribute to the strategic development of the account. Skills and Experience: * Formal qualification in Facilities Management or related discipline. Additional qualifications or experience in building maintenance or engineering are advantageous. * Membership in a recognised professional body (e.g., IWFM/BIFM, MCIOB, MRICS, IFMA, IOSH or equivalent) preferred. * Proven success in a complex, multi-country portfolio is highly desirable. * Demonstrated ability to engage confidently and constructively with a diverse range of stakeholders, balancing differing priorities to achieve shared outcomes. * Evidence of transforming service delivery through innovation, technology integration, and experience-led FM design. * Strong financial stewardship, including budgeting and cost control in environments where precision and transparency are non-negotiable. Technical Competencies: * Deep understanding of Hard and Soft FM operations, especially where poor execution can directly impact workplace experience. * Ability to comprehend, analyse and interpret complex business documents. * Strong organisational skills. * Strong problem-solving abilities, with advanced analytical and quantitative skills. * Solid understanding of financial principles and ability to perform advanced financial analysis. * Comfortable adopting and utilising new technologies and digital tools, such as mobile applications, cloud platforms, work order management systems, financial management tools. * Strong verbal and written communication skills, including report writing and preparation and delivering of persuasive presentations to internal and external stakeholders. * Strong commercial experience, including negotiation and supplier management