Overview
Join to apply for the Education Manager role at EM Tuition
Base pay range
Responsibilities
* Create long term value for the business
* Work with BID Writers or write BIDS to bring in new business
* Build and maintain relationship with all key stakeholders associated with allocated accounts
* Manage all enquiries, for example, tutors, schools and parents related to specific accounts
* Create and communicate required information and reports
* Attend and lead meetings with the account contacts
* Attend planning, review, medical and safeguarding meetings as and when required
* Ensure monthly KPI’s are met and exceeded
* Own and manage the P&L for contracts managed
* Create and update related documentation for managed account
* Be responsible for Tutor assessments and provide feedback
* Build and maintain relationship with Tutors
* Analyse and respond to all situations in a calm and professional manner
* Source & allocate the right Tutor to their allocated contracts
* Support tutors in their location with all aspects of their role (lesson plans, communication)
* Evaluate, analyse and monitor progress of each tutor and their learners
* Create and present monthly reports on performance of contract
Person Specification
Education/Qualifications and/or Training
* Prepared to undertake DSL training
* Educated to level 4 or above
* 2+ years’ experience of contract/relationship management
Knowledge, skills and behaviours
Requirements
* A self-starter with the ability to manage multiple projects and deadlines
* Ability to engage and work collaboratively
* Excellent interpersonal, time management and communication skills
* Respect confidentiality
* Work in line with GDPR, safeguarding, Equality and Diversity and PREVENT policies
* Excellent business acumen, analytical, and statistical skills
* Strong business writing skills and ability to produce high quality content
* Ability to manage multiple tasks
* An understanding of education and related curriculum
* An understanding of Special Educational Needs
Company Benefits
* Holidays allowance of 32 days inclusive of 8 Bank holidays, annual increase capped at 35 days in total
* Company pension scheme
* Local gym membership after 3 Months
* Casual dress
* Onsite parking
Equal opportunities
EM Tuition is an Equal Opportunity Employer, committed to diversity and inclusion. We have a working environment where we value and respect every individual unique contribution, enabling all of our employees to thrive and achieve their full potential. EM Tuition has a diverse workforce that is representative at all job levels.
Location
Work location: In person in Cheshunt
Seniority level
* Mid-Senior level
Employment type
* Full-time
Job function
* Education
Industries
* Education Administration Programs
London, England, United Kingdom • In-person and on-site opportunities
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