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Salary: up to £30,000.00 per year (depending on experience)
Location: West Midlands
Reference: J79262
Contact:
Telephone: 0121 233 1522
Categories:, ,
Our client specialises in producing printed communications for a variety of sectors from high end retail to sporting events and local businesses. This is a fantastic opportunity to join a team of dedicated, knowledgeable and client focused people who aspire to make a difference every day, valuing the long-term partnerships with many clients and suppliers.
The role will focus on project managing; client liaison and estimating jobs. This is ideal for someone already working as an account manager, or someone looking to move into the position from a print production role. The successful candidate will report directly to the Client Services Director, managing a variety of projects either autonomously or as part of a larger team.
Main Duties
* Manage a portfolio of key accounts
* Liaise with clients and advise them on the best product and service solutions for a variety of diverse projects with a “can do” attitude at all times.
* Work with the Client Service Director and peers to strategically grow accounts in line with business objectives
* Manage briefs from initial point of contact, advising, and cost estimating, through to project management
* Maintain regular contact with clients, build and sustain long-term business relationships
* Act as a key point of contact for clients for day-day operational issues
* Participate in client meetings
* Work collaboratively with the production team to ensure a quality service to clients.
Required skills, experience and knowledge:
* A knowledge of print production processes and techniques. (experience with large and/or small format digital print would be an added bonus)
* Proven track record in building and developing client relationships
* Excellent communication and time management
* Knowledge of managing and developing portfolios of existing clients
* Experience in a client facing role is essential
* Excellent verbal and written communication skills
* Good attention to detail and quality
* Willingness to go above and beyond for customers
* Self-motivated
* Adaptable and enjoy working in a fast-paced environment
If you are excited by the idea of joining a down to earth, relaxed but really ambitious team, supporting them so they can continue to focus on what they do best of all; printing and creating wonderfully visual things, then this is the role for you.
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