Job Title: Business Systems Engineer - ERP & CRM
Location: Northern Ireland (Hybrid: Cookstown & Monkstown)
Employment Type: Full-Time, PermanentSector:
Technology & Analytics / IT Support / Business Systems
Salary: Competitive + Benefits
Key Responsibilities:
Provide 2nd and 3rd line support for ERP and CRM systems.
Develop and implement technical solutions including data migration, permission sets, custom objects, reports, and analytics.
Collaborate with internal teams and external contractors to deliver roadmap projects.
Create and maintain system documentation and user training materials.
Support business improvement initiatives and mentor support staff.
Participate in change management and system lifecycle activities.
Occasionally provide out-of-hours support.Essential Skills & Experience:
Degree in Computing or 2+ years of relevant experience.
Strong SQL and database management skills.
Advanced Excel proficiency.
Experience with Power BI or similar BI tools.
Excellent problem-solving and communication skills.
Ability to work independently and as part of a team.Desirable:
Experience with large datasets and data modelling.
Familiarity with Crystal Reports, PLSQL, and ITIL practices.
Clean driving licence and willingness to travel occasionally.Benefits:
Hybrid working model (3 days onsite).
Opportunity to work on global projects.
Career development and training support.
What you need to do now
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