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Job Title: Administrator- Medical Centre
Salary: £24,637.57
Contract Type: Permanent, Full Time
Total Weekly Contractual Hours: 37.5 (7.30AM to 5PM- Monday to Friday)
Location: HMS Raleigh, Trevol Road, Torpoint, Cornwall, England, PL11 2PD
An opportunity to join an experienced, versatile team, delivering first class administration services to our world class Armed Forces personnel.
Position Overview
Based in the Medical Centre, HMS Raleigh, this role provides a broad and flexible service to meet the contracted administration requirements of the Armed Forces (predominantly the Royal Navy) and there is the potential to rotate through various elements of professional responsibilities when required to meet the needs of the business. Training can be provided, where appropriate.
Main Responsibilities
The role involves providing a dedicated day-to-day focal point for medical services administration, serving as a direct interface with customers and maintaining close liaison with clinical staff. The individual will be responsible for arranging and coordinating appointments at the Medical Centre, hospitals, and review boards. A key duty includes maintaining and protecting patient-related data, ensuring strict confidentiality and compliance. This position also requires accurate data capture and input, along with regular updates to the medical administration system. All activities must be conducted in full compliance with current Health and Safety Regulations and the General Data Protection Regulations (GDPR). Additionally, the role may include undertaking any further tasks as assigned by the Line Manager, which could involve supporting or providing cover for other staff members as needed.
What we are looking for
The successful candidate will be well-organised, precise, and confident, possessing credible communication skills and the ability to contribute effectively at all levels. They must be versatile, intuitive, and professional, with sound judgment and absolute integrity. A proactive and persuasive attitude is essential, especially when responding to the changing needs of the business and customer demands. The individual should remain calm under pressure, be self-motivated, reliable, and well-presented, consistently representing Mitie's values in a positive manner. In addition to these personal attributes, the candidate must have administrative experience, strong organisational and motivational skills, and demonstrate a high level of integrity. A proven track record of delivering quality administration and customer-facing service is required. They must be a persuasive and credible communicator, both verbally and in writing, with the ability to develop strong working relationships. IT literacy, particularly a good working knowledge of Microsoft Office applications, is essential. While not mandatory, familiarity with MOD medical administration applications and systems is desirable. The candidate should have a proactive mindset, the ability to embrace and lead change, and be capable of managing last-minute changes to requirements and deadlines. A good standard of education is also required.
Additional Information
MOD security clearance and DBS Standard required. To meet national security vetting requirements, you will normally need to have been resident in the UK for at least 3 years to gain a Counter Terrorist Check, 5 years for Security Clearance and 10 years for Developed Vetting prior to the date of application. All Developed Vetted posts are required to be UK Nationals.
MOD security clearance and DBS Standard required (Proof of right to work in UK essential)
The Contract operates a 37.5 hour working week between the hours of 0730 and 1700 Mon to Fri only.
Required To Wear Approved Company Work Wear.
Additional information for internal applicants
Please ensure that you discuss your application with your current line manager before formally applying. Please note that internal job moves are subject to the standard terms for the post being advertised. Enhanced terms cannot be honoured.
Our market-leading offering provides you with benefits that suit your lifestyle.
We have a virtual GP on hand for you and members of your household. So you can get expert advice by video or phone without having to leave your home. We offer financial wellbeing assistance through our Salary Finance scheme. For example, you could access 50% of your earned pay before payday for a small fee. Salary Finance also offers competitive loans.
When you join us, we’ll give you a link to our flexible lifestyle benefits platform, Choices. You might choose to purchase up to five extra days’ holiday each year. You might buy critical illness insurance, seek dental treatment or buy technology products at an affordable cost. There are many choices!
We give you access to high street discounts from thousands of well-known retailers, gyms and more through our MiDeals platform. And we have a cycle-to-work scheme. Life cover of up to four times your salary is available. We also offer enhanced pension contributions, a save-as-you-earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie).
We award our employees with Mitie Stars as recognition for their hard work. There are cash prizes up for grabs each month and at the end of the year there’s a chance to scoop a top prize of £10,000!
Our success is a direct result of the experience and quality of our people. Progressing your career is therefore a top priority for us. We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you.
We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long-term condition (for example dyslexia, anxiety, autism, a mobility condition or hearing loss) and need us to make any reasonable adjustments, changes or do anything differently during the recruitment process, please let us know by emailing at .
Since 1987, Mitie’s 76,000 employees have been maintaining companies globally. We are the UK’s leading facilities management and professional services company, and our clients range from household names in banking, critical government sites as well as hospitals and schools.
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