The Engineering Shift Lead will be responsible and accountable for the daily management of both the day and Split Shift teams assigned to them, ensuring the delivery of the highest levels of productivity and customer interface across all platforms. You will be an experienced Licenced Aircraft Engineer, with proven skills in shift management and high levels of competence in customer engagement. Reporting to Base Maintenance Manager MRO.
Main Duties & Responsibilities
* Delivery of the daily production/safety brief of the team at shift start (0700) with escalation meeting/reporting to leadership at 0900 daily as applicable.
* Work closely with the Hangar Operations manager to ensure the daily maintenance activity is assigned with a strong sense of ownership to meet delivery targets.
* Ensure strong productivity is maintained with all engineering staff assigned to productive work, daily.
* Take ownership of aircraft delivery timescales and escalating this to senior management when unable to resolve at the 0900 daily report.
* Have a very good understanding and control of all work in the hangar and any support work being conducted out of the base facility and be able at any given time to provide a comprehensive update to customers and management.
* Have a good understanding of the commercials related to aircraft maintenance to make sure that the most efficient and cost effective actions are followed.
* Review productivity report, daily and hold personnel accountable for productive work and time bookings.
* Working closely with resource scheduling and the Certifying staff, ensuring the team is suitably allocated to tasks as per the production plan and aircraft needs, but also have ability to adjust accordingly to dynamic changes as they occur to produce the most productive outcome.
* Ensuring that the shift operates in compliance with Health and Safety requirements and quality procedures with a clear focus on well-being of the team.
* Responsible for the shift’s compliance with company practices, time booking accuracy, attendance, and appearance.
* Accountable for timely reporting of quality and safety events, assessment and closing actions of quality and safety findings delegated by the quality team to you. Promptly report any event, accident or injury to management while ensuring the appropriate IQSMS report is submitted.
* Working closely with the opposite shift leads, ensuring full and detailed shift handover reports are produced and delivered prior to shift end.
* Responsible and accountable for the hangar daily control, to include aircraft movements, housekeeping of the hangar environment.
* Maintain a high level of tool control and hangar husbandry to continuously reduce or remove any potential findings.
* Manage and deliver the requirements of our HR process as relating to Disciplinary, and Performance Appraisals for direct reports.
* Manage and maintain the allocated staff Competency reviews and assessments to ensure Certifying staff remain compliant and competent per our approved MOE procedures.
Person Specification
Qualifications & Training
* Holds an ICAO Type II licence.
* B1 or B2 and C ratings with at least two type ratings
Industry & Work Experience
* 8 years’ experience of Aircraft base and line MX environment
* 5 Years Business aviation experience with at least 2 years in shift supervisory role
Job Specific Skills
* Ability to lead and line manage a team of skilled engineers/Mechanics and support them fully as required to achieve the objectives
* Ability to react to demand changes and manage the team accordingly
* Strong leadership skills, with the ability to conduct difficult conversations.
* Lead by example and drive respect and integrity.
* Manage multiple major Base MX inputs
Personal Characteristics
* Personable with ability to interact with all skill sets and abilities with the MRO team
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