Job Title: Contract Administrator
Our well-established client in Guildford is embarking on an exciting new contract and needs a motivated individual to support the Lead Contract Administrator in delivering exceptional service across multiple sites in London.
Location: Guildford - Free parking on-site (Office Based)
Hours: Monday to Friday with alternating shifts per week (08:00 to 17:00 / 09:00 to 18:00)
Benefits: 20 days holiday + Bank Holidays, additional holiday entitlement, Pension Scheme, friendly team, and much more!
Interviewing ASAP
Overview:
As a Contract Administrator, you will play a crucial role in the mobilisation and smooth operation of our new contract. This is a busy role, but you will have a supportive, fun team to work with, and each day will present new challenges.
Responsibilities:
* Manage incoming emails and efficiently load job requests into our IT system.
* Coordinate the deployment of engineers or operatives to sites for essential repairs.
* Ensure that the client's IT system is updated promptly and accurately. Attention to detail is key!
* Enter costs meticulously to facilitate accurate billing processes.
* Assist in organising and scheduling planned maintenance tasks, adapting to schedule changes as needed.
* Help produce insightful reports for the contract manager and client.
* Make and receive calls from scheme managers and engineers to support contract operations.
Skills & Experience:
* Experience in contract administration, helpdesk, contact centre, or administrative roles (preferred)
* Strong organisational skills with a keen eye for detail.
* Proficiency in Excel is advantageous.
* A proactive approach to problem-solving and the ability to manage high-pressure situations.
* Excellent communication skills and a positive attitude.
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