Are you interested in joining an award-winning company with plenty of opportunities for personal development and lots of fun along the way? Find out a bit more about what we do and the vacancies we currently have.
Location: Newcastle
£25,000 per annum
Fun, rewarding and with the opportunity to develop and grow your career. That’s life with L&C Mortgages, the UK’s leading fee free mortgage and protection broker with over 160 awards to its name.
Join us and you’ll be part of a business that takes your progress seriously and wants you to enjoy being part of the L&C family. From ‘high five’ colleague nominations – recognising those who go the extra mile, Tastecard Memberships, to our pension contribution of up to 4% when the colleague pays 5% (subject to T&Cs), holiday entitlement starting at 24 days and with your birthday off, this is a place that really rewards the effort you put in.
Right now, we’re expanding our Newcastle office and taking on new Mortgage Advisers. This is your chance to get in on that growth.
Location: Newcastle
£25,000 per annum
Start date: 15th April 2024
Fun, rewarding and with the opportunity to develop and grow your career. That’s life with L&C Mortgages, the UK’s leading fee free mortgage and protection broker with over 160 awards to its name.
Join us and you’ll be part of a business that takes your progress seriously and wants you to enjoy being part of the L&C family. From ‘high five’ colleague nominations – recognising those who go the extra mile, Tastecard Memberships, to our pension contribution of up to 4% when the colleague pays 5% (subject to T&Cs), holiday entitlement starting at 24 days and with your birthday off, this is a place that really rewards the effort you put in.
Right now, we’re expanding our Newcastle office and taking on new Mortgage Advisers. This is your chance to get in on that growth.
The role
Mortgaging or remortgaging a property can be a daunting experience for first-time and experienced buyers alike. Getting the right deal is a crucial factor in putting home buyers’ and homeowners’ minds at ease. Luckily for them, that’s exactly where you come in. From starter homes to investment properties, you’ll be there on the end of the phone with the kind of advice that makes property dreams come true.
You’ll scope out the best mortgage options through listening to customers’ stories and circumstances, fully documenting these with the help of L&C’s technology and coming up with a solution that meets their needs and satisfies regulatory rules and standards as you go. We expect a quality and compliant service for our customers and this performance will be monitored.
Will they be best served by a fixed-term or variable mortgage? Do they need the option to overpay each month? What about fee free early exit? Once you have a clear idea of what they need, it’s all about rolling up your sleeves and giving it your all so that we can provide the customer with the right advice and outcome, getting them the best possible deal. By doing all this, you’ll demonstrate L&C’s values, our passion for mortgages and why our customers were right to choose us.
Of course there will be administrative work along the way but, above all, it’s about building that rapport and a real sense of trust that you’re going to do everything you can to deliver a compliant deal that really works for the customer.
FCA Certification Regime & Conduct Rules
L&C is regulated by the Financial Conduct Authority (FCA) and is classified as an “Enhanced Firm” under the Senior Managers and Certification Regime (SM&CR). This role will fall into the “Certification and Conduct” elements of the regime. L&C will be required to attest to your integrity, competence and financial soundness on an initial and regular basis if you’re successful in your application and as a “Certification Regime” employee, your personal and professional details will be published in the FCA’s Directory which is accessible to the public. This can provide comfort to customers that they are dealing with a legitimate and monitored Adviser that belongs to a firm with a solid culture and ethics.
You will also be personally subject to the 6 FCA Conduct Rules. You may already be aware of these but don’t worry if not. If successful in securing an interview and role, a detailed explanation and training will be provided.
About you
Your background in sales and customer service will have helped you to hone your listening skills and develop a sense of empathy that customers can really sense when they talk to you. Now you’re looking to really push your career to the next level, working hard for that all-important personal and professional development.
Well, you’re going to need serious organising and prioritising skills to max-out on productivity and results without compromising on quality of care. Not to mention solid IT skills and a team-focused approach that allows you to pick up a colleague’s case when they’re unable to take a call so that they can do the same for you when needed. Finally, you’re going to need bags of confidence because there are going to be decisions to make about which offers you put in front of customers. So, you’ll be dedicated to knowing the market and what’s out there in order to build that confidence.
Why join L&C?
Working at L&C means being part of an environment steeped in respect and equity – leveraging people’s skills so that everyone is on a level playing field. The standard of training is as high as it can be, so that the service you’re able to deliver is at the same level. What you do with it and where you take your role from there is up to you – because there are ample opportunities to progress.
Joining L&C means having the chance to:
* Enrol on an in-depth induction programme, with a proven track record of success
* Gain a CeMap, LIBF qualification upon passing the exam and become a mortgage expert
Think carefully before securing other debts against your home. Your home or property may be repossessed if you do not keep up repayments on your mortgage.
We're here to offer our customers excellent fee free mortgage advice.Our expert advisers will help you secure the best mortgage deal whether you're a first time buyer, remortgaging your home, buying to let or moving up the property ladder.We'll help you throughout the mortgage process – no hidden costs or surprises, just straightforward, honest, mortgage advice.
Think carefully before securing other debts against your home. Your home or property may be repossessed if you do not keep up repayments on your mortgage. We're here to offer our customers excellent fee free mortgage advice.Our expert advisers will help you secure the best mortgage deal whether you're a first time buyer, remortgaging your home, buying to let or moving up the property ladder.We'll help you throughout the mortgage process – no hidden costs or surprises, just straightforward, honest, mortgage advice. Representative example A mortgage of £218,181 payable over 24 years, initially on a fixed rate until 31/07/26 at 4.71% and then on a variable rate of 6.99% for the remaining 22 years would require 27 payments of £1,266.09 followed by 261 payments of £1,541.62. The total amount payable would be £437,546 made up of the loan amount plus interest (£218,366) and fees (£999). The overall cost for comparison is 6.7% APRC representative. London & Country Mortgages Ltd, Unit 26 (2.06), Newark Works, 2 Foundry Lane, Bath, BA2 3GZ is a company limited by shares. Our Companies House number is 1988608. We are also authorised and regulated by the Financial Conduct Authority. Our FCA number is 143002. The FCA does not regulate most Buy to Let mortgages. 2024 London & Country. All rights reserved. Sitemap | Privacy Statement | Terms of business | Keyfacts | Modern slavery policy | Gender pay gap report | How to complain | Complaints data
Our dedication to providing our customers with a first class mortgage service has helped us win over 150 awards since 2002, more than any other mortgage broker. In fact we’ve won the most prestigious awards in our industry on numerous occasions. You can see them all in our awards gallery .
We’re proud to support Winston’s Wish, the UK's leading childhood bereavement charity. Every year Winston’s Wish need to raise over £2.4million to provide practical help and support to children suffering the loss of a parent or sibling. For more information visit the Winston's Wish website and Twitter
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