Job summary
Are you an enthusiastic Spiritual Care Worker with demonstrable experience and knowledge of providing spiritual and pastoral care?
St Elizabeth Hospice continues to drive forward innovation and development of services, both in the Ipswich and East Suffolk area and further up the coast to the Great Yarmouth and Waveney area. In 2019 NHS Norfolk and Waveney Integrated Care Board awarded the specialist palliative and end of life care contract to East Coast Community Healthcare. The contract includes a specialist palliative care service which will be delivered in partnership with St Elizabeth Hospice. Our most recent Care Quality Commission report rated the hospice as Outstanding.
Based at: Post 1 - St Elizabeth Hospice - Ipswich and East Suffolk area I&ES
Post 2 - Beccles Hospital - Great Yarmouth and Waveney area GY&W
Please clearly indicate in your application form your preferred post.
Main duties of the job
We are looking for experienced Spiritual Care Workers with a Theological qualification to work within the Therapy Team to provide spiritual, religious and emotional support to patients, relatives and carers in various settings - Community, Community Care Units, outpatients, and within our In-Patient Units. This is a chance to make a real difference to peoples lives.
To thrive in this role, you will need to demonstrate knowledge and experience in multi-faith issues and conducting religious and non-religious services according to the wishes of the patient and/or family.
If you would like an opportunity to find out some more about working at the hospice and how it can fit your own career aspirations, we recommend an informal visit/discussion prior to you completing your application.
Interview Date: 22nd May 2025
In March 2023, St Elizabeth Hospice merged with East Coast Hospice to form St Elizabeth East Coast Hospice, with all service provision in Great Yarmouth and Waveney coming under the St Elizabeth East Coast Hospice name.
This is an exciting time for St Elizabeth Hospice, as we are developing an achievable and sustainable palliative and end of life care service for the residents of Ipswich and East Suffolk and Great Yarmouth and Waveney. Its a time of expansion, development and investment in the Hospice Team.
About us
St Elizabeth Hospice is committed to safeguarding and protecting the adults and young people that we work with and has a zero-tolerance approach to abuse, neglect and discrimination of any person. As such, all posts are subject to a rigorous safer recruitment process, including the disclosure of criminal records and vetting checks. We have a range of robust safeguarding policies in place which promote safeguarding across the hospice and staff are expected to undertake regular, mandatory safeguarding training to equip them with the knowledge and skills to identify and respond to potential risks.
The hospice offers a generous benefit package, including:
27 days annual leave entitlement
Pension scheme
Life Cover
Cycle to Work Scheme
Car Leasing Scheme
Health Service Discounts
Occupational Sick Pay
Blue Light Card
Employee Assistance Programme
Date posted
03 May 2025
Pay scheme
Other
Salary
£27,000 a year WTE £45,000.00
Contract
Permanent
Working pattern
Part-time
Reference number
B0291-25-0019
Job locations
565 Foxhall Road
Ipswich
Suffolk
IP3 8LX
Beccles Hospital
St. Marys Road
Beccles
Suffolk
NR34 9NQ
Job description Job responsibilities
JOB SUMMARY
To work with the multi-professional team providing spiritual and pastoral care to patients and families. To work within the Emotional & Spiritual Wellbeing Team to manage and support referrals. To be able to support spiritual care/emotional wellbeing volunteers. Working within the team to provide cover for Spiritual Care including some weekend working.
_________________________________________________________________________________
SAFEGUARDING RESPONSIBILITIES
Demonstrate a commitment to keeping adults and young people safe.
Report any disclosure made to you to the appropriate person.
Report any safeguarding concerns in the workplace to the appropriate person.
Maintain an awareness of the Hospices policies in relation to safeguarding.
OVERALL RESPONSIBILITIES
To work within the Therapy Team to provide spiritual, religious and emotional support to patients, relatives and carers in various settings outpatients, community, In-Patient Unit and Community Care Units.
Attend the weekly referrals meeting with the Emotional Wellbeing Team.
To liaise closely with all of the Emotional & Spiritual Wellbeing team to manage referrals.
To work as the duty therapist providing telephone support, managing telephone enquiries, triaging and organising referrals.
To provide emotional/spiritual support to the In-Patient Unit.
Ensure patient telephone enquiries are dealt with in a timely, professional manner.
Ensure timely, accurate documentation of patient records via electronic system.
To organise and participate in the provision of faith rituals.
To plan, organise and participate in Hospice Remembrance Services in conjunction with the communication/fundraising team.
To establish and maintain close links with faith leaders and organizations representing the multi-faith community.
PASTORAL RESPONSIBILITIES
To be alongside and listen.
To help people to explore their emotions.
To support people through serious illness, loss, change and death.
To embrace all faith groups including working with other faith group leaders.
PRIESTLY RESPONSIBILITIES
To facilitate reconciliation.
To pray with and read scriptures.
Support communion.
Support with preparation for funeral service and follow up, traditional services (Christian and other faiths), Remembrance Services (religious and non-religious), community services.
MANAGEMENT RESPONSIBILITIES
To supervise and support the work of the Spiritual Care volunteers acting as the line manager if required.
EDUCATIONAL RESPONSIBILITIES
To promote knowledge and awareness of faith and spiritual care, both externally and internally.
To maintain an awareness of relevant research and development in Chaplaincy practice and to maintain best practice in the Hospice.
To participate in the Hospice education programme.
To give feedback from attended education programmes/study days to the multi-professional team.
PERSONAL DEVELOPMENT
To devise with the Emotional Wellbeing Team Leader a personal development plan in line with the Hospice objectives and personal needs.
To maintain and increase personal professional skills.
ORGANISATIONAL RESPONSIBILITIES
To work at all times within the policies and guidelines of the Hospice.
To uphold the hospice and individual team values at all times.
To ensure effective use of resources.
To attend relevant meetings, providing effective communication.
To participate in the development of clinical standards and clinical audit, working within the quality framework of the Hospice.
To play an active part in the development and maintenance of good relationships with all who have business with the Hospice.
To participate in relevant activities which promote the Hospice, as requested.
To respect at all times the confidentiality of information covering patients, staff and volunteers.
To promote the Hospice philosophy of care towards patients, relatives and visitors.
Because of the special nature of the Hospice and its work, you may occasionally be asked to undertake other duties to help maintain our high standard of care.
THIS JOB DESCRIPTION IS NOT NECESSARILY EXHAUSTIVE AND MAY BE SUBJECT TO REVIEW BY THE LINE MANAGER IN CONJUNCTION WITH THE POSTHOLDER
Job description Job responsibilities
JOB SUMMARY
To work with the multi-professional team providing spiritual and pastoral care to patients and families. To work within the Emotional & Spiritual Wellbeing Team to manage and support referrals. To be able to support spiritual care/emotional wellbeing volunteers. Working within the team to provide cover for Spiritual Care including some weekend working.
_________________________________________________________________________________
SAFEGUARDING RESPONSIBILITIES
Demonstrate a commitment to keeping adults and young people safe.
Report any disclosure made to you to the appropriate person.
Report any safeguarding concerns in the workplace to the appropriate person.
Maintain an awareness of the Hospices policies in relation to safeguarding.
OVERALL RESPONSIBILITIES
To work within the Therapy Team to provide spiritual, religious and emotional support to patients, relatives and carers in various settings outpatients, community, In-Patient Unit and Community Care Units.
Attend the weekly referrals meeting with the Emotional Wellbeing Team.
To liaise closely with all of the Emotional & Spiritual Wellbeing team to manage referrals.
To work as the duty therapist providing telephone support, managing telephone enquiries, triaging and organising referrals.
To provide emotional/spiritual support to the In-Patient Unit.
Ensure patient telephone enquiries are dealt with in a timely, professional manner.
Ensure timely, accurate documentation of patient records via electronic system.
To organise and participate in the provision of faith rituals.
To plan, organise and participate in Hospice Remembrance Services in conjunction with the communication/fundraising team.
To establish and maintain close links with faith leaders and organizations representing the multi-faith community.
PASTORAL RESPONSIBILITIES
To be alongside and listen.
To help people to explore their emotions.
To support people through serious illness, loss, change and death.
To embrace all faith groups including working with other faith group leaders.
PRIESTLY RESPONSIBILITIES
To facilitate reconciliation.
To pray with and read scriptures.
Support communion.
Support with preparation for funeral service and follow up, traditional services (Christian and other faiths), Remembrance Services (religious and non-religious), community services.
MANAGEMENT RESPONSIBILITIES
To supervise and support the work of the Spiritual Care volunteers acting as the line manager if required.
EDUCATIONAL RESPONSIBILITIES
To promote knowledge and awareness of faith and spiritual care, both externally and internally.
To maintain an awareness of relevant research and development in Chaplaincy practice and to maintain best practice in the Hospice.
To participate in the Hospice education programme.
To give feedback from attended education programmes/study days to the multi-professional team.
PERSONAL DEVELOPMENT
To devise with the Emotional Wellbeing Team Leader a personal development plan in line with the Hospice objectives and personal needs.
To maintain and increase personal professional skills.
ORGANISATIONAL RESPONSIBILITIES
To work at all times within the policies and guidelines of the Hospice.
To uphold the hospice and individual team values at all times.
To ensure effective use of resources.
To attend relevant meetings, providing effective communication.
To participate in the development of clinical standards and clinical audit, working within the quality framework of the Hospice.
To play an active part in the development and maintenance of good relationships with all who have business with the Hospice.
To participate in relevant activities which promote the Hospice, as requested.
To respect at all times the confidentiality of information covering patients, staff and volunteers.
To promote the Hospice philosophy of care towards patients, relatives and visitors.
Because of the special nature of the Hospice and its work, you may occasionally be asked to undertake other duties to help maintain our high standard of care.
THIS JOB DESCRIPTION IS NOT NECESSARILY EXHAUSTIVE AND MAY BE SUBJECT TO REVIEW BY THE LINE MANAGER IN CONJUNCTION WITH THE POSTHOLDER
Person Specification Qualifications Essential
* Theological qualification.
Desirable
* Post Graduate Palliative Care qualification.
* Adult teaching qualification.
* Counselling qualification.
Experience Essential
* In providing spiritual and pastoral care.
* In multi-faith issues and conducting religious and non-religious services according to the wishes of the patient and/or family.
Desirable
* Knowledge of NHS NICE and other national guidance and directives on delivering spiritual care.
* Knowledge and membership of the Association of Hospice and Palliative Care Chaplains (AHPCC).
* Experience of working within a multidisciplinary team.
Specific Skills Essential
* Able to establish links with other faith communities and good working relations with a multi-disciplinary team.
* Ability to identify spiritual care needs and write up individual spiritual care plans to meet assessed needs.
* Ability to use Microsoft packages and Outlook or willingness to undertake training.
Desirable
* Able to use own vehicle to travel to various sites and community visits.
Personal Qualities Essential
* Commitment to own personal and spiritual growth.
* Ability to show resilience in stressful situations.
* Perceptive, innovative and creative.
* Approachable, non-judgmental and effective communicator.
Person Specification Qualifications Essential
* Theological qualification.
Desirable
* Post Graduate Palliative Care qualification.
* Adult teaching qualification.
* Counselling qualification.
Experience Essential
* In providing spiritual and pastoral care.
* In multi-faith issues and conducting religious and non-religious services according to the wishes of the patient and/or family.
Desirable
* Knowledge of NHS NICE and other national guidance and directives on delivering spiritual care.
* Knowledge and membership of the Association of Hospice and Palliative Care Chaplains (AHPCC).
* Experience of working within a multidisciplinary team.
Specific Skills Essential
* Able to establish links with other faith communities and good working relations with a multi-disciplinary team.
* Ability to identify spiritual care needs and write up individual spiritual care plans to meet assessed needs.
* Ability to use Microsoft packages and Outlook or willingness to undertake training.
Desirable
* Able to use own vehicle to travel to various sites and community visits.
Personal Qualities Essential
* Commitment to own personal and spiritual growth.
* Ability to show resilience in stressful situations.
* Perceptive, innovative and creative.
* Approachable, non-judgmental and effective communicator.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name
St Elizabeth Hospice
Address
565 Foxhall Road
Ipswich
Suffolk
IP3 8LX
Employer's website
https://www.stelizabethhospice.org.uk/ (Opens in a new tab)
Employer details Employer name
St Elizabeth Hospice
Address
565 Foxhall Road
Ipswich
Suffolk
IP3 8LX
Employer's website
https://www.stelizabethhospice.org.uk/ (Opens in a new tab)
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