Job Description
As Assistant Restaurant Manager, you will supervise, coordinate, and participate in all aspects of restaurant operations, ensuring smooth, efficient, and consistently high-quality service. You will act as a key link between the floor, kitchen, and guests while supporting financial performance, team development, and operational excellence. This is a hands-on leadership role for an individual who thrives in a fast-paced, service-led environment and is ready to step up as Head of Department in the absence of the Restaurant Manager. Flexibility, professionalism, and strong leadership are essential.
Responsibilities
* Support the Restaurant Manager in the daily operation of the restaurant, acting as Head of Department in their absence
* Lead, motivate, and develop the floor team to deliver exceptional service at all times
* Ensure smooth communication between front of house, kitchen, and guests
* Support financial performance through payroll control, stock management, and cost awareness
* Oversee stock control, par levels, audits, and accurate reporting through Micros
* Assist with scheduling, time & attendance, and holiday planning
* Deliver and maintain high standards of training, grooming, hygiene, and service
* Encourage professional up-selling of food and beverages
* Proactively manage guest feedback and ensure complete guest satisfaction
* Maintain excellent standards of cleanliness, presentation, and restaurant upkeep
* Act as an Ambassador for Wild Honey, building guest loyalty and repeat business
Qualifications
* Proven experience in a supervisory or Assistant Restaurant Manager role within a quality or luxury hospitality environment
* Strong leadership and people-management skills with the ability to motivate and develop teams
* Excellent guest service skills with a passion for delivering exceptional dining experiences
* Solid understanding of restaurant operations, including stock control, payroll, and cost management
* Confident communication skills with the ability to work effectively with kitchen, floor, and senior management teams
* Flexibility to work varied shifts, including evenings, weekends, and public holidays
Additional Information
Discover a world of unparalleled perks tailored just for you:
* Competitive compensation package, including service charge and annual bonus of £1.300,00 per year.
* Free Stays in the UK or Ireland (4 nights/year) – Create unforgettable memories with your loved ones.
* Employee Benefit Card – Discounted rates at Accor properties worldwide.
* Sofitel Experience – Enjoy a luxurious night at our hotel, complete with a delightful breakfast.
* Complimentary Meals While on Duty.
* Special Rates in F&B, Rooms & Spa – Treat yourself to luxury at unbeatable prices.
* Be Part of the Largest Hospitality Group in Europe.
* Exceptional Training and Development Opportunities through Apprenticeship Program.
* Global Growth Opportunities.
* Employee Assistance Program with 24/7 GP Access – Your well-being is our priority.
* Social Events and Activities.
Bring passion and dedication to excellence, and we will recognise your contribution with a variety of benefits, rewards and development opportunities. We also offer a range of wellbeing initiatives, including apps with content to help you feel at your best. Join us, and you can thrive as an individual as well as being part of a supportive and inclusive team.
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