Your new role
We're looking for a dedicated Independent Living Partner to join our team in Bracknell, supporting customers across the Bracknell and Windsor area.
About the role
You'll play a key part in delivering housing management services within our Independent Living schemes for older people. This includes being the first point of contact for tenancy and leasehold queries, ensuring compliance and health & safety checks, and fostering strong community engagement.
Flexibility is essential, as you'll provide cover across multiple schemes and occasionally across our wider Independent Living geography. A full driving license and access to a car is required.
What we're looking for
Excellent communication skills and a flexible approach
A strong understanding of the needs of older people and a commitment to promoting independence
Knowledge of housing-related issues and experience in tenancy management
Confidence in using IT systems
Ability to work independently (this is a lone working role)
Key responsibilities
Deliver housing management functions for designated schemes/properties
Support customers with welfare contact and make referrals to internal and external services where needed
Manage the social alarm system and complete compliance checks
Build resident involvement and encourage community activities
Additional information
Normal service hours: 8am–4pm
Flexibility to work outside normal hours, including evenings, weekends, and bank holidays when required
Participation in emergency response for critical out-of-hours situations
A DBS check will be required
If you have relevant experience or transferable skills, we'd love to hear from you