Join our friendly team in Norfolk, King's Lynn office, as an Insurance Account Handler at The Ardonagh Group.
As an Insurance Account Handler, you'll enjoy a Monday‑to‑Friday schedule with weekends off, a competitive salary based on your experience, a generous bonus structure, and flexible hybrid working options.
What You’ll Be Doing
You’ll be the go‑to person for a designated portfolio of clients, building strong relationships and supporting them with their insurance needs. Your role will contribute to the business’s income and growth targets and foster a strong, engaged team environment.
Key Responsibilities
* Attendance of client meetings where appropriate
* Supporting your Account Executive with new business and renewals
* Pro‑actively looking at claims, mid‑term adjustments and business changes prior to renewal
* Marketing renewal to insurers and agreeing deadlines for terms to be provided
* Review insurers’ terms against presentation to ensure suitability
* Ensuring the policy admin system is kept up to date with information and processing mid‑term adjustments
* Reviewing client needs
What We’re Looking For
* Insurance industry experience – a must
* A positive, proactive attitude and a drive to deliver the best client experience
* Curiosity and willingness to learn, with support for qualifications like CII or ACII
* Confidence in communication, both over the phone and face‑to‑face
* A collaborative spirit and resilience to adapt in a fast‑paced environment
* Integrity and honesty – essential in our regulated industry and valued in our culture
Benefits
* Career progression opportunities across our group
* Professional qualifications to boost your career
* Pension scheme for your future
* Paid volunteering day to give back to your community
* Spotlight awards to celebrate our brightest stars
We care about our people and their wellbeing.
Ready to take the next step? Apply today and one of our team members will be in touch.
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Everywhen is an equal opportunities employer, with a growing and thriving diversity, equity and inclusion strategy; we are committed to a working environment that is free from discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential.
If your application is successful, we will conduct relevant employment checks prior to you commencing employment with us. These will include verifying your recent employment, address, credit history and a standard criminal record check.
Please note: We may close a vacancy prior to the publish end date if the required quality or number of applications has been received. No agencies please.
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