STADIUM RETAIL ASSISTANT
Manchester City Stadium Store
YOUR TALENT
* 1-2 years of retail experience in a fast-paced, customer-focused environment (preferably apparel/footwear), with a proven ability to drive sales and deliver customer excellence.
* Confident communicator, able tackle challenges head-on with creative solutions in a fast pace environment across multiple locations.
•Operational excellence, good knowledge of retail systems, stock counts and merch planning and replenishment requirements.
YOUR MISSION
* Lead the charge in achieving and surpassing sales, KPIs, and ensuring top notch service and sales in all external locations
* Set the bar for customer experience, ensuring every interaction aligns with STICHD's (official retail partner) Brand Values and world class service standards.
* Be flexible and engaging with customers, driving sales, and supporting your team to success.
* Work closely with the external hospitality Manager and supervisor to ensure all locations are match day ready.
* Stay ahead of inventory and shrink goals, ensuring targets are met for all stock.
* Spot merchandising opportunities and communicate them quickly to the team, keeping the external locations dynamic and fresh.
* support in the execution of Visual Guidelines, ensuring the locations' always look on-brand and inspire customers.
* Keep all hospitality locations in top shape to maintain its physical condition and promptly address any maintenance needs.
* Ensure compliance with all Policies & Procedures, operational core competencies, and key accountabilities.
* Flexibility is key You'll need to work non-traditional hours, including evenings, weekends – MATCH DAYS
KEY RESPONSIBILITIES
· Taking operational lead on stock inventory in all locations.
· Working with stock systems to book in and out goods from location to warehouse, working closely with the replenishment team.
· Merchandising all external retail locations.
· Till support.
· Customer service.
Job Type: Part-time
Pay: £10.00-£12.21 per hour
Expected hours: 20 – 37.5 per week
Benefits:
* Employee discount
* On-site parking
* Store discount
Experience:
* Retail sales: 1 year (preferred)
Work Location: In person