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Hours: Monday to Friday, 40 hours per week
About the Role
An excitingopportunity has arisen for a highly organised, professional, and proactivePersonal Assistant to join the senior leadership support team at HMP ForestBank. Reporting directly to the Director, you will provide comprehensive andconfidential administrative and secretarial support, ensuring the effectivemanagement of the Director's Office and contributing to the smooth operation ofthe establishment.
This role requiresexceptional organisational skills, discretion, and the ability to buildeffective working relationships with a wide range of stakeholders, includingcolleagues, external partners, public sector organisations, and visitors. Youwill also provide support to the Deputy Director and Head of ReducingReoffending when required and play a key role in staff engagement initiativesacross the prison.
Key Responsibilities
* Provide full confidential Personal Assistant support to the Director.
* Manage and coordinate the Director's diary, ensuring effective use of time and prioritisation of commitments.
* Organise, prepare for, attend, and minute meetings, maintaining accurate records and action plans.
* Maintain effective filing and document retrieval systems.
* Act as the first point of contact for internal and external communications, responding appropriately and professionally.
* Screen telephone calls and emails, redirecting or responding on behalf of the Director where appropriate.
* Arrange travel, accommodation, and related logistics as required.
* Undertake general office administration duties, including stationery ordering and post management.
* Maintain strict confidentiality when handling sensitive information.
* Build and maintain effective working relationships with colleagues, stakeholders, external organisations, and public sector partners.
* Act as Staff Engagement Lead and serve as the main point of contact for employee engagement initiatives.
* Provide administrative support to the Deputy Director and Head of Reducing Reoffending as required.
What We're Looking For
Essential Skills and Experience
* Previous experience in a Personal Assistant, Executive Assistant, or similar administrative support role.
* Excellent IT skills, including Microsoft Word, Excel, PowerPoint, Teams, and SharePoint.
* Strong secretarial skills, including accurate typing and minute-taking.
* Excellent organisational skills with the ability to prioritise workloads effectively.
* High level of attention to detail and accuracy.
* Strong interpersonal and communication skills.
* Ability to draft professional correspondence and responses independently.
* Self-motivated with a flexible and proactive approach to work.
* Ability to handle confidential information with discretion and professionalism.
Desirable Skills and Experience
* Experience acting as the first point of contact for visitors, clients, and stakeholders.
* Previous experience working within a custodial, justice, prison, or related public sector environment.
* Experience supporting staff engagement, wellbeing, or employee initiatives.
Why Join Us?
This is an excellentopportunity to join a professional and purpose-driven organisation where youwill play a key role in supporting senior leadership and contributing to theeffective delivery of services. You will work alongside dedicated colleagues andhave the opportunity to make a meaningful impact through your support andorganisational expertise.
About Sodexo Careers
Sodexo’s vision forHMP Forest Bank is to create and maintain a safe, stable, and progressiveenvironment with modern facilities dedicated to reducing re-offending andenabling individuals to fulfil their potential. Every aspect of the prison isdesigned to help prisoners make meaningful progress in their sentence andpersonal development goals within a culture focused on rehabilitation.
We also offer a range of perks, rewards and benefitsfor our colleagues and their families:
* Unlimited access to an online platform offering wellbeing support
* An extensive Employee Assistance Programme to help with everyday issues or life's larger problems, including legal and financial advice, support with work or personal issues impacting your wellbeing
* Access to a 24hr virtual GP Service
* Sodexo Discounts Scheme, offering great deals 24/7 across popular big-brand retailers
* Save for your future by becoming a member of the Pension Plan
* Opportunities to enable colleagues to grow and succeed throughout their career at Sodexo, including a variety of learning and development tools
* Bike to Work Scheme to help colleagues to do their bit for the environment whilst keeping fit
* Sodexo UK and Irelands enhanced benefits and leave policies
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