To provide a technical and professional service to our worldwide customer base.
Delivering high standards in every aspect of customer and technical support while
ensuring compliance with company procedures.
Reporting to Senior Manager: Engineering
DUTIES & RESPONSIBILITIES
* Servicing of systems and equipment at customer locations, worldwide.
* Ability to travel worldwide.
* Provide telephone and email support to UK and worldwide customers.
* Test and Inspection of systems and equipment.
* Fault finding and diagnostics of systems and equipment.
* Construction of electrical and mechanical systems and equipment to concise engineering drawings and production timescales.
* Installation and commissioning of systems and equipment at customer locations, worldwide.
* Scheduled weekend support.
ESSENTIAL SKILLS & EXPERIENCE
* Ability to use Microsoft packages.
* Proven experience of support and servicing of “OEM” equipment.
* Electrical control diagnostics skills.
QUALIFICATIONS
* City & Guilds qualification electrical / mechanical apprentice trained.
* ONC qualified in electrical / mechanical discipline – desirable.
KEY ATTRIBUTES
* Self motivated and able to use initiative in prioritising tasks.
* Keen to accept responsibility and accountability.
* Professional manner, able to represent the company to a high standard.
* Flexible manner to adopt new challenges and input from peers and colleagues.
* Self-driven for progressive and continued learning and development.
* Full, clean driving licence and passport.
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