Homelessness Support Worker
Location: Martin House & Hatfield Road, St Albans
Hours: Full-time (37.5 hours per week) on a rota basis
Salary: £25,857 per annum
Are you someone who thrives on making a real difference? Join us as a Support Worker and be part of a team that empowers adults experiencing homelessness to take back control of their lives.
This is more than a job, it's a chance to inspire hope, build trust, and support people on their journey to independence.
You will support two rewarding services, Martin House, a vibrant space with self-contained flats and shared gardens that foster creativity and connection, and Hatfield Road, a smaller, hands-on setting where you will build strong, supportive relationships with five residents.
What You Will Be Doing:
* Creating tailored support plans that reflect each person's goals and strengths
* Encouraging independence through everyday skills like cooking, cleaning, and budgeting
* Delivering compassionate, personalised support that recognises each individual's unique experiences and needs.
* Supporting access to healthcare, appointments, and community services
* Engaging residents through creative, informal activities
* Ensuring a safe, secure, and positive environment
* Helping people set and achieve meaningful, life-changing goals
* Working independently with a mix of weekday and weekend shifts.
About You:
We are looking for someone with experience as a support worker who brings:
* A positive, can-do attitude and a genuine desire to help others thrive
* Strong communication skills and adaptability to different needs
* Reliability and flexibility, including availability for weekends and bank holidays
* A commitment to equality, diversity, and person-centred care
* A full UK driving licence and access to a vehicle (Business Insurance will be required if successful).
We will support your development with a structured induction, comprehensive training, and the opportunity to gain an accredited vocational qualification.
Hightown Benefits:
* Generous annual leave allowance of 33 days per year, including statutory bank holidays, rising to 35 days with service
* £25,857 pa for a 37.5 hour per week
* Workplace pension scheme and life assurance of three times your annual salary
* Mileage paid for car usage
* Annual bonus based on satisfactory performance
* Monthly attendance bonus
* Ongoing professional development and training to help you deliver outstanding support
* Employee assistance helpline
Appointment to this position will be subject to satisfactory right to work, enhanced DBS, reference and medical checks.
We are an Equal Opportunities & Disability Confident Employer.