An excellent opportunity for an experienced Field Service Engineer to join a well-established company!
Job Title: Field Service Engineer - Cleaning Equipment Specialist.
Job Type: Full-Time, Permanent.
Salary: £40,000 Per Annum.
Location: Watford WD24 (Field Based).
About The Company:
They are a leading provider of high-quality, innovative cleaning machines and equipment for commercial and industrial applications. They pride themselves on their commitment to excellent customer service and their ability to deliver reliable and effective cleaning solutions to their clients.
About The Role:
As a Field Service Engineer with the company, you will be responsible for the maintenance, troubleshooting, and repair of their advanced cleaning machines at customer sites. This role requires a strong technical background, excellent problem-solving skills, and a customer-focused attitude to ensure clients receive exceptional service and support.
Duties & Responsibilities:
* Maintenance & Repair: Maintain, troubleshoot, and repair cleaning machines and equipment at customer sites to ensure optimal performance and customer satisfaction
* Preventive Maintenance: Perform preventive maintenance checks and services to minimize downtime and prolong equipment lifespan
* Technical Support: Provide remote and on-site technical support to customers, addressing inquiries and resolving issues promptly and professionally
* Customer Training: Train customers on the proper usage and maintenance procedures for our cleaning machines, empowering them to maximize the value of their investment
* Collaboration: Collaborate with the Sales and Engineering teams to identify potential improvements in product range and serviceability
* Industry Knowledge: Stay current with industry trends, product updates, and emerging technologies to maintain a high level of technical expertise
* Safety Compliance: Adhere to all company policies and safety guidelines, promoting a safe and professional work environment
Candidate Requirements:
* Experience: 3+ years of experience in field service engineering, preferably in the cleaning equipment industry but not essential
* Technical Skills: Strong mechanical, electrical, and troubleshooting skills, with the ability to diagnose and repair equipment
* Communication: Excellent interpersonal and communication skills, with a customer-focused attitude and the ability to establish and maintain strong relationships
* Travel: Valid driver's license with the willingness to travel to customer sites as needed
* Teamwork: Ability to work independently and as part of a team, managing multiple tasks and priorities effectively
* Full UK Driving Licence
Company Benefits:
* Competitive Salary: They offer a competitive salary to attract top talent
* Training & Development: Ongoing training and development opportunities, including access to industry certifications and seminars
* Supportive Environment: A supportive and collaborative work environment, with opportunities for growth and advancement
* Innovative Technology: The chance to work with cutting-edge cleaning technology and contribute to the success of a growing company
* Company pension
* Free parking
* Health & wellbeing programme
* Paid volunteer time
* Referral programme
If you feel that you have the relative skills/attributes to fulfil this role then please apply now for immediate consideration.
The employer fully supports Equality in Employment. All employment is decided based on qualifications, merit and business need