Are you motivated by helping adults unlock their potential and take the next steps in their learning or career journey? We're looking for an enthusiastic Information, Advice & Guidance (IAG) Officer to join our Children's Services team and shape an exceptional IAG offer for adult learners across the county. This is a role where you'll make a genuine difference every day – supporting people with their choices, strengthening our service through high‑quality guidance, and helping to set standards that positively impact communities.
As an IAG Officer, you'll play a key part in developing and delivering a high‑quality guidance service that reflects learners' needs and aligns with national standards such as Matrix, Gatsby Benchmarks and Ofsted's Education Inspection Framework. Your work will blend direct support for learners with strategic service development. You'll deliver tailored one‑to‑one guidance sessions, run group workshops, and help individuals map out clear pathways into skills development, qualifications, employment or career progression.
Responsibilities
* Deliver tailored IAG to individuals and groups.
* Analyse learner data and report on service effectiveness.
* Design and deliver internal IAG sessions and resources.
* Support Matrix re‑accreditation and Ofsted preparation.
* Work collaboratively with partners and subcontractors.
* Offer training and guidance to staff to promote consistency and quality.
We are looking for motivated, ambitious and inspiring people to join us on our journey. You will be entitled to a range of benefits that support both your work and personal life.
Qualifications
* Experience delivering specialist IAG and supporting adult learners.
* Knowledge of Matrix, Ofsted and Gatsby requirements.
* Excellent communication and relationship‑building skills.
* Good ICT skills and confidence using relevant systems.
* Strong planning and organisation skills with the ability to work independently.
* NVQ Level 4 / degree‑level qualification in a relevant subject (e.g. Level 5 IAG, QCG).
* A teaching qualification (DTLLS or equivalent).
* GCSE English and Maths (or equivalent).
We understand that candidates may use AI tools to assist with their applications. While we welcome innovation, please ensure your submission reflects your own experience, skills and achievements accurately.
About Buckinghamshire Council
We are a relatively new organisation that brings together the strengths and expertise of the former five councils in the county to create positive change for local people, communities and businesses. Buckinghamshire is an ambitious, rapidly growing county and a place of outstanding natural beauty, just an hour from London by train.
Our core values – Proud, Ambitious, Collaborative and Trustworthy – guide everything we do. We promote a fair and inclusive culture, provide extensive health and well‑being initiatives, and support flexible working arrangements.
Benefits
* Fair and inclusive culture.
* The chance to make a real difference to those around you.
* Health and well‑being initiatives including an Employee Assistance Programme, Mental Health First Aiders and mindfulness workshops.
* A unified voice through an Employee Representative Group.
* Ongoing support and opportunities to develop and progress in your career.
* Opportunities to participate in fundraising, social events and fun activities.
* Flexible and agile working arrangements.
* Discounts on cafés, restaurants, shops and auto‑enrolment into a generous Pension Scheme.
* Membership to Costco, discounted gym memberships, travel discounts with Arriva and more.
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