Job Title: IT Programme Manager
Contract Type: Contract, Inside IR35
Contract Length: 6 Months (Dec – May)
Location: 3 days on-site in Ipswich + International Travel (expenses paid)
You’ll lead the successful delivery of strategic programmes that transform operations and customer experiences across a travel portfolio. This role provides strategic oversight and ensures measurable value across technology and business change initiatives.
Key Responsibilities:
* Clearly define and deliver programmes aligned to business strategy
* Establish objectives, scope, KPIs, and success measures
* Report progress to executive stakeholders
* Oversee program planning, scheduling, and execution across multiple projects
* Manage budgets, forecasts, and resource allocation
* Control risks, issues, and dependencies effectively
* Uphold governance and quality standards
* Build strong relationships with internal & external industry partners
* Lead steering committees and programme boards
* Ensure timely communication and decision-making
* Work with internal and third-party technical teams to ensure seamless implementation
* Oversee vendor performance, contracts, and service levels
* Drive digital transformation, automation, and continuous improvement
* Oversee change management, communication, and training to embed new ways of working
Required Skills & Experience:
* 8+ years of IT programme management in travel / transport / hospitality
* Proven experience leading large-scale, multi-stream transformations
* Strong financial control, commercial acumen, and governance skills
* Excellent communication and leadership capability
* Bachelor’s degree in business, Tourism, or Information Systems
Desirable:
* PRINCE2 / MSP / Agile certification
* Experience with cruise industry systems / industry relationships
* Master’s degree / MBA in Strategy, Operations, or Project Management
* Experience leading international or multi-brand initiatives