At Bath & North East Somerset Council we have one overriding purpose to improve people s lives. About the Team: It s an exciting time to join the Inclusion and SEND Advice Team as we begin our second year of working with our education settings. The service offers first line support for B&NES education settings, from early years to FE College, as part of the SEND System of Support. About the Role: We are seeking a highly motivated person with excellent communication skills. You will provide business support for the Inclusion and SEND Advice Service. You will support the day-to-day activity of the advice service including responding to queries by telephone, email and an online request system alongside administrative duties such as recording and maintaining confidential records. You will be based full time in Keynsham Civic Centre, Monday to Friday, during office hours. About You: GCSE level qualification or equivalent Administrative experience Experience of working in children s services or relevant professional environment IT literate with proven ability to use a database and word processing skills Good communication skills, both verbal and written Organisational skills and a proven ability to work on own initiative You can expect: A comprehensive induction Regular supervision with your line manager Regular attendance at team meetings Training opportunities, through the council s training package covering IT skills and Safeguarding and Child Protection courses If you are interested in this post and require more details or just to chat through the role and what s involved, please contact Donna Harris, Business Manager for the Inclusion and SEND Advice Service on 01225 394660 or email donna_harris@bathnes.gov.uk Interview date: Monday 18th August 20205. No agencies please. *Please note, BANES Council operates a policy of prior consideration for roles for any individual on the Council s at-risk register (redeployee). This means should a redeployee express an interest in this role, providing they meet the essential criteria for the role they will be considered ahead of external applicants. About Bath & North East Somerset Council. Working at Bath & North East Somerset provides an opportunity to contribute to your community and make a positive impact on the lives of residents. Our values shape how we work to deliver public services, and how we communicate with the residents we serve. We care about the best outcomes for local people, through our public services. Why Bath & North East Somerset Council? We offer a wide range of benefits, to ensure that you are paid fairly for your work, have the flexibility to enjoy a great work/life balance, and have the support you need. Go to https://jobsandcareers.bathnes.gov.uk/why-work-us/our-benefits At Bath & North East Somerset Council we have one overriding purpose to improve peoples live. Find out more about our values at https://jobsandcareers.bathnes.gov.uk/why-work-us/our-values We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join us. Find out more on our commitment to Equality, Diversity and Inclusion at https://beta.bathnes.gov.uk/equality-and-diversity We are a Disability Confident Employer find out mor e at https://shorturl.at/ajrsW The Council is committed to having a diverse and inclusive workforce. Applications for job-share, part-time and flexible working arrangements are welcomed and will be considered in line with business needs. Please note that this role is subject to a Basic DBS Check.