Monday to Friday 2:00pm till 10:00pm £12.60 per hour 37.5 hours per week Access to Gym Free Parkingonsite Check your local transport links here: Plan Your Journey | Traveline - the destination you should input isCB2 0AA We are looking for a dedicated Housekeeper to support the building’s facilities through routine cleaning and service delivery, acting as an ambassador for Sodexo and the services provided onsite. This role requires a proactive, customer-focused individual with strong organisational and communication skills, capable of building relationships at all levels and constructively challenging to enhance the service offer. Awareness of financial and company procedures is advantageous, as the position also involves company trading duties. What you'll do: Deliver a 5-star customer service experience, building positive relationships with clients, colleagues, and building users. Ensure site rules are followed and promote a safe working environment, raising any unsafe practices promptly. Carry out scheduled cleaning to a high standard, including offices, desks, equipment, communal areas, and vending spaces. Manage waste disposal and segregation in line with hygiene and environmental standards, while supporting sustainability initiatives. Report faults, issues, and hazards to the relevant service partners, ensuring smooth and efficient service delivery. What you'll bring: Proactive – takes initiative to identify needs, solve problems, and improve service delivery without waiting to be asked. Resilient – remains calm and effective under pressure, adapting quickly to changing demands and challenging situations. Good listener – attentive and responsive to colleagues, clients, and customers, ensuring understanding and effective communication. Excellent interpersonal skills – able to build positive relationships at all levels, working collaboratively and professionally with others. Reliable and trustworthy – consistently delivers on commitments, demonstrates integrity, and can be depended upon in all aspects of the role. Can-do attitude – approaches tasks with positivity, enthusiasm, and a willingness to go the extra mile to support the team and clients. What we offer: Working with Sodexo is more than a job; it’s a chance to be part of something greater.You’ll belong in a company and team that values you for you; you’ll act with purpose and have an impact through your everyday actions; and you’ll be able to thrive in your own way.In addition, we also offer a range of resources, rewards, and benefits for our colleagues and their families: Unlimited access to an online platform offering mental health and well-being support. An Employee Assistance Program to help with everyday issues or larger problems where you may need additional support, including legal and financial advice and support with work-related issues or personal issues such as bereavement. Access to a 24-hour virtual GP Service The Sodexo Discounts Scheme offers great deals 24/7 (also open to friends and family). Save for your future by becoming a member of the Mercer Aspire Pension Plan. Opportunities to enable colleagues to grow and succeed throughout their careers at Sodexo, including a variety of learning and development tools. Bike to Work Scheme to help colleagues to do their bit for the environment whilst keeping fit. Ready to be part of something greater? Apply today and start your journey with Sodexo!