Customer service scheduler

Were looking for an organised and proactive Subscriber Installation Planner to support our installation operations. Youll play a key role in coordinating schedules, keeping appointments on track, and ensuring a smooth customer experience.

Full training will be provided, making this a great opportunity for someone keen to develop in a fast-paced, team-focused environment.


What we offer

Competitive Salary: Reflecting your skills and experience
Generous Leave: 25 days annual leave (pro-rated in hours)
Holiday Purchase Scheme: Buy up to 10 extra daysup to 35 days total leave
Comprehensive Benefits:
o Pension plan (up to 7% employer match)
o Life assurance
o Employee assistance program
o Referral scheme
Exclusive Discounts: High street brands, cycle-to-work scheme, and Johnson Controls product discounts
Career Development: Extensive growth and advancement opportunities


What youll do:

Plan and schedule installation workloads to maximise efficiency
Coordinate appointments and support customer bookings
Work closely with Field Line Managers to resolve scheduling issues
Provide administrative support to keep operations running smoothly
Help identify and resolve potential issues before they impact service


What were looking for:

Strong customer service focus