Location: Salisbury
UK Nationals
Candidate must be willing to go through DV Clearance
Responsibilities include providing technical support, troubleshooting issues, performing installations, and collaborating with customer service teams. Additionally, you contribute to creating innovative solutions and play a vital role in ensuring application satisfaction and functionality.
Key Accountabilities and Responsibilities
Provide technical support and assistance to end users of software applications.
Troubleshoot and resolve issues with software applications, including configuration, system errors, user mistakes, and bugs.
Perform analyses on software application functionality and suggest improvements.
Document processes and monitor application performance metrics.
Collaborate with senior engineers and other IT staff to learn best practices and new skills.
Maintain the software system by...