Job Description
Key Responsibilities
* Lead and motivate the front-of-house team to deliver excellent service
* Maintain high standards of food presentation and dining area cleanliness
* Ensure all hospitality events run smoothly and professionally
* Monitor and respond to customer feedback in a positive and proactive way
* Support with ordering, stock control, and record keeping
* Uphold all food safety, allergen, and health & safety procedures
Qualifications
Candidate Profile
* Experience in a front-of-house or customer service supervisory role
* Strong leadership and people skills, with a positive and approachable manner
* Excellent communication skills, both face-to-face and written
* Well-organised, with the ability to prioritise tasks in a busy environment
* Knowledge of food safety and allergen management procedures
* Passionate about hospitality and delivering a great customer experience
Additional Information
We pride ourselves on:
People first
We’re a company of individuals, united in doing our best for our clients.
Great food, always
Using only the best ingredients, our food is fresh, authentic and tailored to each school, age group, and specific needs and preferences.
Food education
We educate pupils through food, encouraging them to understand and develop their own personal tastes and make informed food choices.
Respect in everything we do
Our respectful codes of conduct inform how we behave towards our clients and customers, suppliers and business partners, and each other.
Fresh thinking
New ideas for food, service and ways of working help us maintain our position as creative leaders in school catering.
In order to be considered for this role you must be able to demonstrate that you have the Right to Work in the UK.
Holroyd Howe is an equal opportunities employer. We are committed to safeguarding and promoting the welfare of children and young people and expect all employees to share this commitment. All roles within Holroyd Howe involve regulated activity. It is a criminal offence for individuals barred from working with children to apply for such roles. An Enhanced Disclosure and Barring Service (DBS) check, including a Barred List check will be required for all successful applicants. Shortlisted applicants will be asked to provide information about relevant criminal offences and will be subject to an online search of publicly available information. This search helps identify any issues that may affect suitability to work with children.
This appointment is offered on the return of satisfactory professional references.