Join to apply for the Health Advisor role at DHU Healthcare
Are you an enthusiastic and resilient individual seeking an opportunity to make a real difference? DHU Healthcare has a rewarding opportunity for you! Join our team of NHS 111 Health Advisors at the forefront of providing essential support to those in need. Discover job satisfaction as you begin your rewarding new career journey. Your dedication to supporting patients, as you make a significant difference to the lives of others, will see you contributing to the highest level of patient care we deliver every day at DHU.
What DHU Can Offer You
* Working Patterns: We recognise that 9-5 doesn't work for everyone, so we have a range of working patterns available to suit your work/life balance. Our friendly talent team will work with you to find the best fixed pattern for us both.
* Part Time - 30/24/20 hours per week, Availability window 4pm-12am
* Comprehensive Training: Successful candidates will undergo four weeks of full-time training, led by a team of dedicated trainers followed by three weeks of supported practice. You'll be trained on NHS Pathways systems, a recognisable licence that you'll receive on completion of training. Further details will be provided during the interview process. Note: No medical background is required.
* Competitive Salary:
* Training and daytime shifts: £12.31 per hour
* Evenings and night shifts: £16 per hour
* Weekend shifts: £17.84 per hour
* Generous annual leave entitlement: Standard 25 days + 8 bank holidays, increasing with service up to 33 days + 8 bank holidays.
* Employee Benefits:
* Health Cash Plan: After six months with us, you'll enjoy 24/7 GP access for you and your family, along with a free Level 1 Health Cash Plan covering dental, optical, and therapy costs to support your health and well-being.
* Access to the DHU Hub: Exclusive shopping and entertainment discounts, well-being resources, a health portal, and our Enhanced Employee Assistance Programme.
* NHS Pension Scheme: Rest assured knowing your future is secure with our NHS pension scheme. Existing NHS employees can bring your current pension pot and holiday allowance with you.
* Car Lease Scheme: Salary sacrifice scheme for colleagues, with options on a brand-new hybrid or electric car.
* Enhanced Maternity/Paternity Leave: Enhanced leave to support you during family life, with a robust Family Friendly policy.
* Referral Programme: Earn cash rewards through our Employee Referral Programme.
* Birthday Leave Guarantee: You can choose to take birthday leave or work and save leave for another time.
* Free Parking: Most sites offer free, secure parking for your vehicles.
What Your Typical Day Looks Like
* Serving as the initial contact for the public regarding urgent healthcare concerns.
* Assessing patients using NHS Pathways to direct them to the most suitable care.
* Effectively managing instructions and inquiries from surgery staff, clinicians, and external agencies with appropriate actions and responses.
* Contributing to patients' well-being and offering general comfort and support.
To be a successful Health Advisor you'll need
* Motivation, passion, positivity, resilience, and determination to provide outstanding patient care.
* Excellent listening and communication skills, supported by IT and keyboard skills.
* A desire to engage with the public at their time of need with a strong telephone manner.
* The ability to work efficiently and accurately under pressure, while maintaining a compassionate and professional demeanour.
We understand that digital applications may not be suitable for everyone. If you need to apply in a way that better meets your needs, please contact us for a format that works for you. For more information about our recruitment process, reach out to our Talent Acquisition team.
At DHU Healthcare, we value diversity and foster an environment where everyone feels respected and empowered to bring their authentic selves to work, free from discrimination or bias. We welcome applications from all individuals and communities we serve, and you can read more about our Equity, Diversity and Inclusion pledge or contact our ED&I team for more information.
We are proud to be a forces-friendly organisation and support Veterans, Service Leavers, Reservists, Cadet Force Adult Volunteers, and military spouses/partners. We value the unique skills you bring and strive to help you thrive.
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