As a Band 3 Clinical Support Worker on the Acute Medical Unit (AMU), you will play a vital role in delivering high‑quality, patient‑centred care within a fast‑paced acute environment. AMU provides rapid assessment, stabilisation, and ongoing care for patients admitted with acute and often complex medical needs. Band 3 CSWs are essential to maintaining safe, effective, and responsive care by carrying out delegated clinical tasks and supporting the multidisciplinary team.
Responsibilities
* Assist patients with activities of daily living (personal hygiene, mobility, continence care, nutrition, hydration, pressure area care).[nhsjobs.com]
* Offer psychological and emotional support to patients and families.[nhsjobs.com]
* Monitor and record vital signs (e.g., BP, temperature, pulse, respirations).
* Monitor blood glucose levels.
* Perform urinalysis and pregnancy testing.
* Provide basic wound care, simple dressings, and catheter care.[rcn.org.uk]
* Carry out timely clinical observations using NEWS2 and alert registered nursing staff to deterioration immediately.[nhsjobs.com]
* Support early recognition of deterioration by completing clinical tasks within the scope of practice (Band 3).[rcn.org.uk]
* Assist with clinical investigations and treatments appropriate to training level.
* Participate in safe transfers and escort patients to other departments.
* Accurately record care delivered, clinical observations, and changes in patient status.
This role requires compassion, strong clinical awareness, good communication, and the ability to work under pressure while ensuring patient dignity, safety, and comfort. The Acute Medical Unit is a dynamic area where patients are rapidly assessed and stabilised, providing exposure to a wide variety of acute medical conditions and opportunities for continuous development of clinical skills, confidence, and decision‑making. AMU at Walsall Healthcare NHS Trust supports safe, effective care with a strong multidisciplinary team approach.
Walsall Healthcare NHS Trust has invested heavily in upgrading and expanding its hospital services, including a £170 million redevelopment of the Manor Hospital site and a new Urgent and Emergency Care Centre with an upgraded AMU space. These improvements demonstrate the Trust's commitment to delivering modern, safe, and efficient acute care environments.
The Trust is recognised for being a friendly, welcoming, and supportive workplace, with core values based around respect, compassion, teamwork, and professionalism.
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