Job Description What you'll do You will be responsible for the overall maintenance of the hotels physical facilities, maintenance costs, safety policies, and contractors. Your role is to ensure that the maintenance budget and stock levels are controlled, and that all employees are adhering to safety standards. To ensure that there is an effective PPM schedules in place. To maintain all plant rooms. To manage the onsite activity of all contractors. To order all maintenance supplies and ensure stock controls are in place. Responsible for all utility meter readings. Responsible for all water testing and treatment. To maintain records of all machinery and equipment including manufacturers details, specifications, and manuals. Assist with the preparation of all risk assessments. To ensure that all fire safety equipment is maintained and tested in a timely manner. To arrange and co-ordinate quotations from suppliers in relation to maintenance work. To ensure that all senior management are aware of any serious defects within the building. To ensure that all hotel Standard Operating procedures are trained and adhered to. To coach and develop the team, ensuring that they are well motivated and informed. To set stretching yet realistic objectives for the team to ensure efficiency and cleanliness of all areas of the hotel. To monitor the performance of the team and give regular feedback. To ensure a good relationship is maintained between Maintenance, Housekeeping and Front Office. To pro-actively identify opportunities to improve and enhance processes and procedures. To be fully aware, and competent in, all health and safety procedures and policies. To be a member of the hotel crisis and fire teams, and to be fully conversant in all related procedures. Responsible for the accurate completion of all People documentation including payroll, recruitment, disciplinary and grievance and appraisal documentation. Display awareness of departmental costs and ensure that all expenses are kept in line with budget guidelines. To play an active role in projects that involve the development and evolution of the Maintenance team. To pro-actively project manage any changes in policies and procedures. To achieve and maintain the highest possible levels of customer service to both external and internal customers, forging long-term relationships with suppliers and contractors. To cover shift engineer shifts as required.