Our client, a multi-franchise approved car dealership situated in the North Bristol region, is currently looking to recruit a Service Advisor to join their busy Service Department.
1. Salary: From £29,741 per annum (negotiable pending experience) plus £7,500+ additional annual bonus potential with some employees at our client earning over £12,000+ per annum.
2. Hours: Monday to Friday 8:00am-6:00pm, with 1 in 3 Saturdays 8:30am-2:00pm paid as overtime.
3. Benefits: Discussed further upon application
Reporting to the Service Manager and working alongside a service reception and a workshop team, as a Service Advisor, you will need to be a confident relationship builder, be able to influence and advise customers on minor technical issues with their vehicle, whilst delivering a first-class service, and also achieve the company's objectives and targets. You will greet customers in the Service Department and book their vehicles in for associated repair work, have extensive liaison with the workshop to chase work in progress, up-sell on additional products and services where possible, and keep customers informed of the progress of their vehicle whilst taking payments for work completed.
The successful individual would ideally be able to deliver the very highest level of customer service through strong communication skills, resulting in total customer satisfaction. Strong organisational skills, along with IT literacy (any experience with Pinewood Pinnacle preferable), would be of high priority. Due to the nature of this role, recent or current experience as a Service Advisor or a similar role within the automotive industry would be highly advantageous; however is non-essential provided you come from a strong customer service-oriented background and have a basic mechanical understanding of vehicles. Liaising with the vehicle manufacturer to authorise warranty repairs and having a general knowledge of warranty procedures would be advantageous, but is not essential.
What's in it for you? For your hard work as a Service Advisor, our client is offering...
4. Starting salary from £29,741 per annum.
5. £7,500+ additional annual bonus potential with some Vehicle Service Advisors at our client earning over £12,000+ per annum.
6. Overtime paid at time and a half rate.
7. 22 days annual holiday allowance plus the 8 bank holidays.
8. Workplace pension scheme.
9. Various additional company benefits discussed upon application.
10. Fantastic long-term career prospects with a large multi-site car dealer group established throughout South West England and South Wales.
11. Working hours from 8:00am-6:00pm Monday to Friday, with 1 in 3 Saturdays, 8:30am-2:00pm paid as overtime.
Contact Hamish Lowrie, Automotive Recruitment Specialist at Perfect Placement covering Bristol and South Gloucestershire, today to discover more about this fantastic opportunity.
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