We're recruiting on behalf of a specialist engineering organisation operating within the maritime and defence sector, seeking an experienced Field Service Team Lead to head up a customer-facing field service function.
This is a hands-on leadership role, responsible for managing a team that delivers engineering support, installation and maintenance activities across the full product lifecycle at customer sites in the UK and overseas.
The Role
As Field Service Team Lead, you'll lead and coordinate field-based engineering activities, ensuring equipment is installed, tested, configured and supported in line with contractual, regulatory and safety requirements.
You'll work closely with project teams, customers and suppliers, planning and prioritising work, leading engineers in the field, and acting as a technical and operational escalation point when required.
Key Responsibilities
Field Service Leadership
Lead and manage the Field Service team, applying effective first-line management practices
Plan, prioritise and coordinate field service activities in line with customer and project requirements
Support the Project Manager with planning and delivery of engineering support activities Installation, Test & Maintenance
Oversee and carry out installation and commissioning ("setting to work") activities in line with approved installation and test plans
Support assembly and testing of equipment and cabling in accordance with quality procedures
Lead and support routine maintenance activities, ensuring compliance with legal, quality and safety standards
Assist with managing equipment obsolescence and long-term support considerations Customer & Stakeholder Engagement
Act as a key interface with customers at designated sites, building strong working relationships
Attend land and sea trials as required to support measurement, servicing and maintenance activities
Liaise effectively with internal teams, suppliers and external stakeholders Safety, Compliance & Documentation
Ensure work is conducted in line with relevant legislation, regulatory requirements and defence safety standards
Identify risks, assess hazards and ensure appropriate mitigation measures are documented and followed
Produce and maintain technical and project documentation to required customer and regulatory standards Essential Skills & Experience
Strong experience working with electrical and electronic systems, ideally within a maritime environment
Proven experience leading or supervising engineering teams, including extensive UK and international travel
Experience working to defence safety and regulatory standards, including risk assessment and mitigation
Ability to produce and maintain high-quality technical and project documentation
Willingness to attend customer sites, including land and sea trials, as required
Strong stakeholder management skills with the ability to build effective working relationships Desirable Skills
Knowledge of acoustics
Understanding of computer networks
Comfortable working in confined spaces
Clear and confident communicator, both written and verbalQualifications & Requirements
Engineering qualification to HND level or higher
Eligible to obtain UK security clearance (SC or DV)
Sole UK nationality
Full UK driving licence
Willingness to travel at short notice within the UK and internationally
Computer literate Essential to know
Awesome Salary
Based out of Portland
Must be UK National from birth
When not at site this is a hybrid role with 2/3 days week in office
When at site all hotels/ subsistence, food and travel is paid for and and a £50 daily working away from home allowance
All overtime is paid for including any travel time
Why Apply?
Leadership role with a high degree of responsibility and autonomy
Opportunity to work on complex maritime and defence systems
Varied role combining people leadership, hands-on engineering and customer engagement