Overview
Café Team Members are the friendly faces helping customers each day. As a Team Member in our café, you’ll be involved in cooking, chatting with customers, and making an impact by delivering great service. You’ll ensure every dish you prepare and serve meets our menu standards and safety requirements, and you’ll help keep equipment, surfaces, and seating areas clean and tidy.
This is a lively role with everyday challenges, offering flexible hours, opportunities for progression, and more.
You will need to be 18 or over to apply for this role.
While responsibilities will depend on Tesco’s changing needs, the following outlines the role’s key responsibilities and measures:
Responsibilities
* Keeping kitchen equipment and utensils clean and tidy.
* Serving customers quickly, efficiently and with care.
* Following food safety and hygiene regulations while keeping daily records.
* Practising first in, first out (FIFO) stock rotation to keep our food fresh.
* Accepting deliveries and handling the safe storage of food.
* Being aware of (and following) all operational policies and procedures.
* Preparing, cooking, and serving food according to our café’s delicious menu.
* Making sure we maintain our standards and all food products are available.
* Knowing our café’s menu inside and out and serving food exactly as it’s intended.
* Resolving customer complaints and passing on information to the Café Manager.
* Staying up-to-date with business communications and exciting new initiatives.
* Clearing and sanitising tables so our café stays clean.
What you will need
* A commitment to hospitality and excellent customer service.
* Knowledge of Health and Safety standards.
* The ability to work efficiently and maintain a clean environment.
Personal
* Comfortable working in a team.
* Great communicator with a proactive attitude.
* Ability to multitask and work well under pressure.
* Confident using your initiative to improve ways of working.
* Good at planning and keeping things organised.
* Adaptable to working in the buzz of a fast-paced environment.
With 329 Cafes across the country and counting, our teams work closely to ensure the customer experience is of the highest standard. Tesco Cafes are a great place to work, with a genuine family feel – truly a Place to Get On.
We are proud to have an inclusive culture at Tesco Café where everyone is welcome and truly feels able to be themselves. We celebrate diversity and strive to create a workforce that reflects our customers, not only in the UK but worldwide. We aim to attract and welcome a diverse range of applicants from all walks of life, offering varied working patterns across our business. We know life looks different for each of us. At Tesco, we welcome conversations about flexible working and how we can support you, whether you’re starting your career, seeking flexibility for personal reasons, or balancing other commitments.
Disability Confident Leader – We’re committed to providing a fully inclusive and accessible recruitment process. For information about accessibility support, please contact us. Note: the accessibility information may be provided in ways that work for you.
On occasions when we have high volumes of applicants, some roles may close earlier than the advertised end date to manage applicants. We will only be able to offer individual feedback to those candidates who attend an interview.
#J-18808-Ljbffr