Location: Saffron Walden Job Type: Permanent Hours: Monday-Friday, 9.00-17.30 Salary: Competitive Job Reference: 35905 Polytec are looking for a full time, office based, IT Systems Administrator to support, maintain and enhance our Saffron Walden based clients software, hardware and network infrastructure. This is a hands-on, business-critical role ensuring that all internal IT systems run smoothly, securely and efficiently as they continue to scale. Responsibilities: - Install, configure and maintain company software and hardware - Manage network servers, storage solutions and internal technology tools - Set up user accounts, workstations and access controls - Monitor system performance and ensure platform uptime - Troubleshoot IT issues and resolve outages quickly - Implement and maintain cybersecurity protocols, including firewalls and backups - Upgrade systems with new software releases, patches and hardware - Produce and maintain technical documentation, IT policies and training materials - Train employees on company software tools (e.g. password-management systems) - Establish and maintain a documented IT security policy - Ensure CCTV and digital security infrastructure is correctly configured and operational Requirements: Essential - Experience in IT support, IT administration or systems management - Strong understanding of hardware, software and networking fundamentals - Ability to diagnose and resolve technical issues independently - Knowledge of cybersecurity best practices - Strong organisational skills and attention to detail - Good communication skills, including the ability to train non-technical staff - Proactive mindset with the ability to manage workload across multiple systems Desirable - Some web development experience or interest - Computational/electronics hardware experience or interest - Experience with CCTV or access-control technologies - Familiarity with Linux systems, cloud platforms or virtualisation - Previous experience in a start-up or fast-paced technical environment - Ability to produce and maintain IT documentation and policies Please contact us as soon as possible for more details or apply below