What you’ll be doing:
* Working closely with a small team of managers to ensure the store runs smoothly every day.
* Taking responsibility for the daily operations of the store, often being the only manager present with full accountability.
* Collaborating with a team to complete tasks, ensuring customers are served efficiently and safely.
* Managing people by overseeing performance, conducting disciplinary actions, and ensuring scheduling and pay are accurate.
* Assisting other stores in the network when needed.
What makes a great customer & trading manager:
* Previous experience in line management within a fast-paced, operational environment.
* Exceptional customer service skills and ability to coach a team to do the same.
* Ability to meet KPIs and other performance targets.
* Experience in managing disciplinary, performance, and employee relations issues.
* Capability to lead operations independently in the absence of senior management.
Working for us has great rewards
Salary depends on experience, store size, complexity, and location. We offer a range of benefits including:
* 10% discount at Sainsbury’s, Argos, Tu, and Habitat after four weeks, increasing to 15% at Sainsbury’s on weekends and at Argos on pay days.
* Annual bonus scheme based on performance.
* Free food and hot drinks for colleagues.
* Generous holiday entitlement, maternity, and paternity leave.
* Pension scheme with company matching of 4-7.5%.
* Sainsbury’s share scheme for investment at discounted rates.
* Wellbeing support including counseling and legal advice.
* Colleague networks for development and support.
* Cycle to Work scheme for purchasing bikes and equipment.
* Discounts on gym memberships, restaurants, holidays, and vouchers.
An inclusive place to work and shop:
We are committed to diversity and inclusion, providing resources, mentorship, training, and career development opportunities. We celebrate diversity through various initiatives and events. For more information on our inclusivity efforts, please visit here.
Reasonable adjustments: If you need accommodations during the application or interview process, please let us know, and we will support you.
Leadership in our stores:
Our management teams are the driving force behind our success, leading with boldness, passion, and a focus on service. They empower teams to excel daily, ensuring product availability, safety, and seamless operations, creating rewarding experiences for colleagues and customers alike.
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