Overview
Horizon Parking Ltd is a car park management company, providing our services nationwide.
Responsibilities
* Travel to and from allocated sites within visit cycles provided, and/or as required.
* Patrol and monitor car parks, ensuring the car park is tidy and clean at all times.
* Maintain a professional image when dealing with third parties.
* Issue Parking Charge Notices as and when required, in line with the contraventions set out in the terms and conditions signage within the car park.
* Check if parking equipment is in working order.
* Restock machines with tickets, undertake minor repairs and maintenance of machines and report any faults to the Line Manager.
* Perform preventative maintenance and replenishment of consumables within payment and validation kiosks.
* Improve accessibility for all site users.
* Management of abuse of parking facilities.
* Provide excellent customer services and assist customers as and when required.
* Carry out duties in line with company health and safety policies and follow safe working practices.
* Carry out any other tasks and instructions as and when required.
Qualifications
* Have a full UK Driving licence.
* Strong customer service skills.
* Excellent interpersonal/networking skills.
* Good verbal and listening communications skills.
* Effective time management skills.
* Basic IT, literacy and numeracy skills.
* Pro-active and self-motivated.
* Management of own timekeeping and attendance.
* A good understanding of role and requirements of our customers.
* A sensitive and practical approach to enforcement at site.
* An understanding of the diversity of our customers and colleagues.
What’s in it for you
* £13.10 per hour
* Company car + fuel allowance
* Annual Bonus Scheme
* Salary Sacrifice Pension Scheme
* Statutory Sick Pay
* 22 days holiday plus bank holidays
* Additional 1 day’s holiday for your birthday week
* Health care cash back scheme
* Mental Health and Well Being Programmes (EAP)
* Employee discount scheme
* Cycle to Work scheme
* Enhanced paternity leave
* Employee of the Month Awards
* Yammer monthly lottery
* Regular ad-hoc monetary recognition
* Paid DBS application
* Access to free online training
What do we expect in return?
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