Responsibilities
* Support the day‑to‑day operation of the QA Laboratory, providing technical guidance and cover during absence of QA Technicians as required.
* Lead and drive Measurement System Analysis (MSA) activities, including planning, execution, analysis, and reporting, to ensure data integrity and confidence in laboratory and production measurements.
* Support and maintain the internal calibration programme, including routine testing and verification of balances, scales, ovens, and other laboratory equipment, ensuring compliance with quality and regulatory requirements.
* Maintain, champion, and continuously improve good laboratory practices and housekeeping standards, including waste management, 5S principles, and audit readiness.
* Ensure all laboratory activities are conducted in accordance with the Company Quality Management System, SOPs, and data integrity requirements, with timely and accurate updating of electronic quality databases.
* Pro‑actively assess raw materials approaching end of shelf life, performing re‑validation testing where appropriate and providing clear quality‑based recommendations to Procurement and Supply Chain.
Process improvement related activities
* Monitor and trend current and historical batch production and raw material QA data, identifying adverse trends, initiating investigations, and implementing corrective and preventive actions.
* Lead investigations into failed batches and non‑conforming results, applying structured root cause analysis methodologies (e.g. 5 Whys, Fishbone, CAPA) and working collaboratively with Production, Technical, and Procurement teams.
* Support and implement a culture of right‑first‑time and quality excellence in operations, in close cooperation with Production and Technical Teams.
* Actively participate in internal audits, quality reviews, and continuous improvement initiatives.
General
* Work in full compliance with the Company Health & Safety policies, completing all required training and promoting safe working practices within the laboratory.
* Adhere to all company rules, regulations, and ethical standards, acting as a role model for quality‑driven behaviour.
The role will involve working in laboratory and production environments and wearing PPE.
Qualifications
* Previous practical laboratory experience
* A‑level minimum in Chemistry is desirable
* IT literate and competent with Microsoft Office or similar programs
* Practical approach to work with the ability to set priorities and problem solve
* Effective communication and interpersonal skills
* Ability to record, manipulate and analyse data with a view to generating detailed reports
Competencies
* Highly detail‑oriented, with a strong commitment to accuracy and precision
* Quality‑driven, taking pride in maintaining high standards and reliable outcomes
* Methodical and disciplined, comfortable following procedures and structured processes
* Ability to work on one’s own initiative and as part of a team, prioritising workload and meeting deadlines with a strong sense of urgency
* Safety‑conscious, especially when working with laboratory equipment
* Analytical and curious, interested in understanding data, trends, and root causes
* Collaborative, able to work effectively with quality, production, and technical teams
Benefits
We offer a competitive base salary, a generous performance‑related bonus scheme, a company pension, life assurance, a health cash plan, training and development, 25 days holiday a year plus bank holidays, and free on‑site parking. The Ashby site is situated close to the main motorway links and amenities.
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