Operations Supervisor, Amazon Logistics
Job ID: 2989312 | Amazon Commercial Services Pty Ltd
Amazon Logistics is seeking an Operations Supervisor to work closely with the Operations Shift Manager and Delivery Station Manager to drive innovation and ensure effective execution within transportation networks. The role requires a proactive leader capable of inspiring a team to meet performance goals and productivity standards aligned with company objectives. Responsibilities include monitoring team attendance and workflow, resolving issues, and supporting team development.
Amazon operates 24/7, and shifts may vary based on business needs.
Key Responsibilities
1. Foster a strong health and safety culture by ensuring adherence to laws and policies.
2. Oversee daily departmental tasks and manage staff debriefs, ensuring accurate paperwork.
3. Perform duties according to Standard Operating Procedures (SOPs).
4. Allocate tasks to maintain workflow and meet daily targets.
5. Manage staffing levels, including handling absences, training, and coaching.
6. Support onboarding and training of new associates.
7. Track and report on Exchange Point metrics with the Operations Shift Manager and Delivery Station Manager.
8. Identify factors affecting Exchange Point objectives and address process issues.
9. Monitor associate hours and schedules, ensuring timely reporting of equipment defects.
Basic Qualifications
* Experience in warehouse operations and logistics.
* Flexibility to work various shifts, including weekends, nights, and holidays.
* Ability to lift up to 20kg, stand/walk for up to 10 hours, and perform physical tasks like pushing, pulling, and bending.
Preferred Qualifications
* Team management experience.
* Experience with planning, performance metrics, and process improvements.
* Proficiency in Microsoft Office, especially Excel and Outlook.
Amazon acknowledges the Traditional Custodians of land across Australia and respects their elders. We are committed to diversity and inclusion, providing accommodations for applicants with disabilities. For more information, visit this link.
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