Managed Service Consultant – Microsoft Dynamics 365 / Power Platform – up to £75K
Job Overview:
A leading Microsoft Solutions Partner is seeking a Managed Service Consultant to support and enhance bespoke CRM systems and custom business solutions built using Microsoft Dynamics 365 and the Power Platform.
Responsibilities:
* Support clients via a Managed Service Helpdesk, handling break/fix issues, change requests, system administration, and training.
* Manage cases, gather client requirements, and design/document changes (up to 5 days scope).
* Implement functional and technical changes using Microsoft Dynamics 365 CE and the Power Platform.
* Build and maintain strong client relationships, understanding their systems and business objectives.
* Stay updated with Microsoft product updates and incorporate new features as appropriate.
* Collaborate with team members and assist colleagues as needed.
Required Experience:
* Experience working with a Microsoft Partner or in a Managed Service environment.
* Strong functional knowledge of Dynamics 365 CE applications.
* Practical experience with Power Apps and Power Automate.
* Excellent communication and interpersonal skills for client-facing interactions.
* Strong problem-solving, organizational, and teamwork skills.
* Proactive attitude with a commitment to continuous learning.
Benefits:
* Competitive salary based on experience.
* Private medical insurance.
* Annual funding for personal development schemes.
* Healthcare plan covering dental, optical, and physiotherapy treatments.
* Mental health support access.
* Employee rewards and discounts platform.
* One paid volunteering day per year.
* Training budget of up to £1,000 annually for certifications and courses.
* Weekly dedicated education time.
* Quarterly team social events.
* 22 days holiday, increasing to 25 with service, plus Bank Holidays.
* Option to buy or sell 5 holiday days.
* Birthday leave.
* Home office equipment allowance.
* Pension scheme.
* Hybrid and flexible working arrangements.
* Modern office in central Milton Keynes.
Location:
Hybrid model—combination of home and office work, or fully remote, with the office based in Buckinghamshire.
Application:
Please submit your CV as soon as possible to be considered for this role.
About Pearson Carter:
Pearson Carter is a global leader in Microsoft Dynamics NAV/D365 Business Central recruitment, with specialized roles worldwide. Visit us at www.pearsoncarter.com.
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