Legal Secretary – Family Farnborough Salary dependent on experience Elite Touch Group are excited to be working with their well-established client who have a full-time vacancy for a Legal Secretary to join their Family team. This role is part of a support team that provides secretarial and administrative support to our fee earners, ensuring they can focus on the legal work and provide an efficient, friendly and professional service to our clients. Responsibilities: · Providing general secretarial support including diary management, digital dictation, file management etc. · Preparing court forms including Form E, petitions, general applications etc. · Producing court bundles and preparing briefs to counsel · Dealing with client enquiries both in person and by phone Skills and experience: · Excellent administrative skills – able to maintain accuracy and work at fast pace · Highly organised – able to manage and correctly prioritise own workload, able to manage work from multiple fee earners, demonstrates an understanding of urgency and importance · Demonstrates a proactive approach e.g. performs routine / agreed tasks without prompting, keeps fee earners informed on administrative work in progress, maintains an awareness of department deadlines and reminds fee earners to assist others in working to deadlines – proactive but in line with the scope of their role · IT literate and willing – able to learn and utilise systems fully in line with Firm guidelines, open to and able to champion system developments and implement change. · Good compliance knowledge – familiarity with anti-money laundering requirements · Excellent client service skills – demonstrates a high standard of client care, ability to control new enquiry calls and obtain relevant information from clients & upselling where appropriate, in an efficient but friendly manner. · Strong communication skills – with the ability to build rapport, demonstrate a professional approach and give and receive feedback constructively · Previous experience of Family law is desirable – legal secretarial experience of other areas of law will be considered. · Good commercial awareness – understands the importance of efficiency, completing work within timescales set, quality of work, compliance with policies / procedures etc in delivering a service to our clients and maximising fees and profitability The Perks: · Competitive salary based on experience. · Support Staff Bonus · Free car parking for your convenience. · Comprehensive benefits package including a pension, enhanced maternity and paternity pay, 25 days holiday plus an additional day for Christmas closure and Perkbox benefits. · The opportunity to learn and grow within a supportive and dynamic team.