KnightBain Estate Agents
Broxburn, West Lothian
Full-time | Permanent
Salary
£25,000 – £28,000 per annum (depending on experience)
No commission structure.
This role suits an experienced estate agency professional who values client relationships, professionalism and delivering a high standard of service within a supportive, team-focused environment.
About KnightBain
KnightBain is one of West Lothian's most trusted estate agents, rated 4.9 on Google and having sold over 180 homes in the past year.
We pride ourselves on providing a personal, relationship-led service to our clients. Many of our instructions come from repeat business and recommendations — trust and reputation matter to us.
We are strengthening our team with the appointment of an experienced Sales Consultant who enjoys working closely with clients and guiding them confidently through the sales process.
The Role
You will manage your own portfolio of properties from listing through to agreed offer, building trusted relationships with clients along the way.
Key responsibilities include:
• Managing a full caseload of properties on the market
• Providing weekly, structured updates to vendors
• Negotiating offers professionally and calmly
• Guiding clients through the sales journey with reassurance and clarity
• Liaising with solicitors, estate agents and other stakeholders
• Ensuring our CRM system (Street) is updated accurately
• Booking valuations and capturing detailed property information
• Updating viewing feedback promptly
• Delivering warm, professional customer service by phone and in person
• Identifying referral opportunities where appropriate
This role is ideal for someone who takes pride in organisation, communication and seeing transactions through properly.
What We're Looking ForEssential:
• Previous estate agency sales experience
• Property sales negotiation experience
• Good understanding of the Scottish property market
• Experience managing multiple transactions
• Confidence working with clients face-to-face and over the phone
Personal Attributes:
• Calm, professional and personable manner
• Strong organisational skills and attention to detail
• Clear and confident communication
• Reliable and consistent in approach
• Comfortable working independently while being part of a supportive team
• A genuine commitment to excellent customer service
We welcome applications from experienced professionals who are looking for stability, structure and the opportunity to work within a well-respected local agency.
What Success Looks Like in Your First 90 Days
First 30 Days
• Fully trained on KnightBain systems and processes
• Confidently managing live properties
• Building strong vendor relationships
• Delivering consistent and structured updates
By 60 Days
• Managing your pipeline independently
• Maintaining excellent CRM accuracy
• Demonstrating calm and effective negotiation
By 90 Days
• Contributing consistently to branch performance
• Managing transactions smoothly from listing to agreed offer
• Generating positive client feedback and recommendations
Why Join KnightBain?
We offer:
• A stable, structured working environment
• Clear processes and expectations
• A professional, respectful team culture
• A strong local reputation built on trust
If you are experienced, organised and enjoy building meaningful client relationships, we would be delighted to hear from you..
Job Types: Full-time, Permanent
Pay: £25,000.00-£28,000.00 per year
Benefits:
• Company pension
• Free parking
Work Location: In person