Manpower is recruiting a Support Secretary on behalf of our Public Sector client the NHS.
Location: Swansea
Contract: Temporary, duration 4 weeks minimum with possible extension
Hours: Full time, Monday to Friday, 37.5 hours per week
Hourly rate: £11.86
Start date
Immediately subject to satisfactory DBS check and references. Manpower pays for the cost of the DBS check.
The role
As a Support Secretary within you will provide a comprehensive secretarial service to the Medical Secretary and the Team.
Key Responsibilities
Audio Typing and Data Entry: Accurately transcribe medical reports, patient information, and correspondence using various software applications.
Appointment Management: Confirming appointments over the phone ensuring patients will be attending. Calling patients to arrange appointments, liaising with clinicians.
Record Maintenance: Maintain and update patient records, ensuring compliance with confidentiality and data protection regulations. Scanning of various documents ensuring attention to detail.
Communication: Liaise with healthcare professionals, patients, and external stakeholders to facilitate effective communication and information exchange.
Qualifications and Skills
Ability to audio type with excellent accuracy and attention to detail.
Strong organisational skills and the ability to multitask effectively.
Excellent communication skills, both written and verbal, with a professional and courteous demeanour.
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