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Join Our Team as a Sales Assistant at Mountain Warehouse
Are you passionate about retail and providing exceptional customer service? Do you thrive in a collaborative environment where teamwork and community are at the heart of success? If so, Mountain Warehouse has the perfect role for you!
As a Sales Assistant, you’ll play a vital role in ensuring the store operates efficiently and delivers an outstanding shopping experience. Your responsibilities include maintaining high presentation standards, creating a welcoming atmosphere, and representing our brand with enthusiasm while prioritising health, safety, and wellbeing.
Key Responsibilities
* Work harmoniously with colleagues, fostering an inclusive and supportive team environment.
* Participate in team discussions and problem-solving, contributing innovative ideas to achieve shared goals.
* Support and train new and existing team members by sharing knowledge and skills.
Operational Duties
* Assist in daily store operations, ensuring compliance with company policies.
* Process transactions accurately, handling various payment methods efficiently.
* Keep the sales floor clean, organised, and visually appealing, ensuring products are attractively displayed and fully stocked.
* Stay informed about product features, promotions, and pricing to assist customers effectively.
* Help set up and execute in-store promotions and displays to drive sales.
* Build strong customer connections by engaging with their needs and providing tailored solutions.
* Address customer inquiries and concerns promptly and professionally.
* Represent the Mountain Warehouse brand with enthusiasm and professionalism.
* Work with the team to meet and exceed sales targets.
* Support management in identifying growth opportunities and improvements.
Ideal Candidate Profile
* Dedicated to delivering outstanding customer service.
* Enthusiastic about retail and eager to share that passion.
* Excellent communicator with a friendly and approachable demeanor.
* Energetic, driven, and effective in completing tasks.
* Reliable team player who is trustworthy.
Benefits
* Monthly Bonus Scheme with achievable targets and additional rewards.
* 50% Colleague Discount across Mountain Warehouse and Animal, plus a twice-yearly uniform allowance.
* One weekend off per month, 28 days of annual leave including Bank Holidays.
* Access to Employee Assistance Programme and Colleague Hardship Scheme.
* Generous Colleague Referral Incentive.
* A stable and supportive work environment.
* Length of service awards.
You’re not just working in a store; you’re shaping an experience and creating a legacy. Embrace the adventure, as you are the driving force of positive change!
At Mountain Warehouse, we’re passionate about helping our customers enjoy the great outdoors. We focus on sustainability and design quality products for adventure and everyday exploration. Our team is united by a love for the outdoors, a commitment to excellent customer service, and a belief in teamwork to achieve great things.
We value individuality and diversity, believing they drive innovation and success. We are committed to creating an inclusive, supportive workplace where everyone feels valued and empowered. Whether creating an in-store experience, driving innovation, or shaping our brand’s future, every role contributes to bringing Mountain Warehouse to life. If you’re excited about adventure, retail, and making a difference, we’d love to hear from you!
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