Overview
Store Colleague role at Pets at Home. Part-time position with a salary of £12.21 per hour. Location: 10, Riverside Retail Park, Phase 2, Castleroe Road, Coleraine, Londonderry, BT51 3QQ. Contract Type: Permanent. Contracted Hours: 16.
Schedule includes weekends and evening shifts from 2pm.
Responsibilities
* Exceed customer expectations by delivering outstanding service and upholding top pet care standards.
* Uphold high standards of store operations and contribute to a positive customer experience that fosters loyalty.
* Build strong customer relationships and enhance their experience with Pets at Home.
What You Will Bring
* Outstanding Customer Service: Ability to provide personalised and attentive service, making every customer feel valued.
* Strong Communication Skills: Effective verbal and written communication with customers and colleagues.
* Effective Problem-Solving: Ability to address customer questions and resolve issues quickly and efficiently.
* Eagerness to Learn: Interest in ongoing learning and professional development.
* Target Focus: Understanding the importance of achieving targets in a retail setting.
* Teamworking: Willingness to collaborate with colleagues to achieve store goals.
* Flexibility: Ability to adapt to shifts that may include evenings, weekends, and some bank holidays.
Benefits
* Attractive rates of pay
* Paid holidays
* Additional leave for birthdays and special occasions
* 20% colleague discount in Stores
* Discretional annual bonus scheme
* Access to other discounts and benefits
* Opportunity to do charity work in your local community
* Career progression opportunities
About Us
Pets at Home is focused on understanding and caring for pets. Our colleagues are dedicated to giving pets and their people exactly what they need, with teams across vet, grooming, and charity initiatives.
We may close this vacancy earlier than the specified closing date if we receive a sufficient number of applications to manage the process efficiently and maintain a positive candidate experience.
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