Traffic Clerk
Hours: Days, 4 on 4 off, 06:00 : 18:00
Purpose
Support daily transport operations by assisting the planning team and ensuring drivers are correctly briefed and debriefed, meeting business and compliance requirements.
Reporting and Relationships
Reports to: Shift Manager / General Operations Manager
Supports: Day:to:day operations
Liaises with: Drivers, office staff, management, customers
Key Responsibilities Driver Briefing (Outbound)
Brief drivers (including agency) on routes, delivery times, and vehicle settings
Issue fuel cards and record on log
Provide driver packs and explain paperwork (e.g. PODs)
Ensure vehicle defects are reported and escalated
Check drivers have correct PPE
Advise drivers to contact the office if delayed
Agency Drivers
Verify agency, licence, CPC, and digicard
Record driver details and times (clerks only)
Ensure timesheets are signed and completed correctly
Manage card downloads (start and finish)
Note overnight stays where applicable
Driver Debrief (Inbound)
Confirm all deliveries completed
Check paperwork and signed PODs
Scan/send PODs to customers
Collect and log fuel cards
General Duties
Report issues to management/planning team
Maintain driver and vehicle records
Log defects and vehicle damage
Input data into planning systems
Track pallet truck movements
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