Ocean Import Supervisor
Location: Feltham
Salary: Up to £45,000 (dependent on experience) + strong bonus structure
Hours: Monday - Friday, 9:00am - 5:30pm (flexible)
Working Arrangement: Hybrid working in modern offices
Department: Ocean Import
We are recruiting an experienced Ocean Import Supervisor to join a leading global logistics organisation in Feltham. This is a key supervisory role, responsible for leading the Ocean Import team, driving operational and financial performance, and supporting both people and process development.
This is an excellent opportunity for a motivated professional with leadership experience in ocean freight who wants a dynamic role with progression potential, flexibility, and a rewarding bonus structure.
What's On Offer
Salary up to £45,000 depending on experience
Strong bonus structure
Hybrid working in modern offices
Flexible hours - Monday to Friday, 9:00am - 5:30pm
Structured training and professional development
Clear career progression opportunities
Supportive management and a collaborative team culture
Why This Role Matters
Supporting departmental strategy at a local level
Driving operational excellence and customer satisfaction
Leading a team to deliver on financial and business targets
Contributing to the company's reputation as an industry leader
Key Responsibilities
Ensure all customer Standard Operating Procedures are followed
Review and support daily quotations
Plan and lead team huddles and monthly meetings, sharing market intelligence and delegating workloads
Support the transition of new business and updates to existing accounts
Drive department revenue growth in line with budget targets
Support compliance initiatives and team training
Monitor workflows and identify areas for efficiency improvements
Assist with system changes and process enhancements
Build and maintain strong relationships with shipping lines, trucking companies, and vendors
Support performance reviews, goal setting, and staff development
Skills & Experience Required
University degree or equivalent business qualification
Minimum 5 years' experience in ocean freight or global logistics
Previous supervisory or senior operational experience
Strong planning, organisation, and time management skills
Proven ability in problem solving, conflict resolution, and process improvement
Experience coaching and developing teams
Strong customer focus and stakeholder management skills
Software proficiency including MS Excel (formulas & pivot tables) and MS Word
Excellent understanding of ocean import operations
Fluent in English (written and spoken)
What We're Looking For
Reliable, organised, and proactive
Collaborative team player who fosters a positive working environment
Strong communicator who keeps customers and colleagues informed
Leader who promotes company culture and values
Committed to continuous improvement and professional development
WR Logistics are the #1 recruitment partner for all vacancies in the logistics industry. We recruit in the UK & USA for permanent jobs.
WR is acting as an Employment Agency in relation to this vacancy