Position: Field Care Supervisor
Reporting to: Registered Manager
Contract Type: Permanent, Full Time, 37.5hrs per week
Salary: £28,500 per annum
Overview
We are looking for a passionate Field Care Supervisor to become an ambassador for Cera and an extension of our family. You'll carry out initial introductions, construct care plans, conduct client assessments, and shadow Care Workers to monitor the provision of care in terms of quality. It will involve 75/95% of time out in the field and 25/5% in the office for administrative tasks.
Responsibilities
* Responsible for the ongoing supervision of carers
* Ensuring customers' requirements are met
* Ensure your team are skilled and able to deliver a safe quality of care
* Complete meet & greet of all new packages
* Local knowledge of area
* Complete care plans and reviews of them
* Risk assessments
* Audits of MAR charts and Log books
* Complete carer spot checks and field supervisions
* Conduct Carer Interviews and support with compliance
* Attend provider meetings and support with business opportunities
* Hands on carer
* Take part in Out of hours on call
* Engage in team meetings
Background and Experience
* Fully flexible
* Proven work history
* Excellent knowledge of care sector
* Passionate
* Good communication skills
* Good IT skills
* Organised
* NVQ desirable but not essential
Benefits
* NVQ and in‑house training and development for your role and future career with us
* Access to the “We Care” employee benefits platform offering shopping discounts and cashback from over 800 retailers
* Employee Assistance Programme
* Mobile phone and other required tech
* Company pension scheme
* 25 days holiday entitlement + bank holidays on top
* Paid DBS/PVG
* Mileage allowance
* Free uniform
* Service and recognition rewards
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